Dreams

All the staff was very friendly and welcomed us to the store. John was the employee that assisted us and helped us choose mattresses. He took time to understand our needs and to explain us the differenses between the products, the advantages and disadvantages. John took time to speak to us and to our children too, make small chit chat with them and at the same time help us. Great service and very friendly, I will recommend the store to all our friends and family

I was greeted by a man called james who was very friendly and asked how he coule help. He asked exactly what i was looking for, gave great advice ane showed me all the options. He clearly knew his stuff and was not pushy in any way. He offered me a great deal as well as a nice cup of tea. He made the whole experience very relaxed and easy, his customer service was brilliant

The staff were very helpful and listened to everything I wanted and then helped us even more in which mattress would suit us. And it was different to what we were looking at so very happy with the overall experience we received.

James was very attentive but not overbearing at all. He was very knowledgable and made pertinent recommendations regarding our needs, suggesting alternatives to consider even when they were cheaper. On the day we actually ordered our bed James was on a day off, Usman who took our order was equally helpful.

Prompt courteous service and had the exact item we wanted.

Umran was very patient with me trying many different mattresses. He took time to understand my preferences.

When we entered the store James came over and allowed us some time to look around and then waited for us to approach him for advice. Definitely not a pushy salesperson. Very knowledgable with the products and helped us immensely in choosing the right mattresses for our needs. Extremely pleasant, polite and friendly and easy to talk to which isnt always the case we have found in other stores.

Staff member who we dealt with was great.

Christine was very pleasant and knowledgeable. A delight to be assisted by her.

Could not fault the service at this store, I have already recommended to all my friends & family that they go here if they are looking to purchase a bed. Christine was incredible from the minute we walked in the door, she helped us find what we were looking for, she had us use the machine that determines what mattress best suits your needs, we then tested each mattress out & she helped us decide which would be best. She explained what offers were available & what was the best value for money & what the guarantee was with the product. We explained we would be shopping around & return later after working out our finances. We came back to make our purchase & Christine & her colleagues went above & beyond to help us. We didn’t have our move in date for our house yet & they explained they can hold it for up to 3 months for us so we booked our delivery slot with the safety of knowing it could be changed. They did everything they could to make sure we were getting the best possible deal & adding extras where they could. I could go on & on, they were incredible, so friendly, they are an absolute credit to this company and they deserve some recognition for their amazing service.