Dreams

It was a delight to shop in your store the assistant showed good customer service and good product knowledge. I would recommend your store again.

James knew exactly what he was doing and was very knowledgable about each mattress we tried.

The shop assistant was very knowledgable friendly and didn’t push us or make us uncomfortable about making the purchase. It was completed satisfactory and quickly.

As soon as we walked in John greeted us and helped us with what we were looking for. He let us use the mattress machine to help decide what mattress would best suit us both and showed us these mattresses in the store. He listened to what our needs were and helped us get the best price for what we needed for both the mattress and the bed frame. We were able to find exactly what we were looking for and order it very quickly (we expected it to take much longer!).

Arrived , were given time to browse with the assistants in hand to help with our questions. All questions answered satisfactorily.

the customer service was top notch

Pleasant staff and very obliging with product information

Staff very friendly and attentive, no long process during purchase and confirming delivery dates etc..

Great sleep survey and customer service from Urman. Slightly concerned bed we picked might be too large for our small bedroom

The guy in the falkirk store was very helpful but not overpowering he didnt pounce on you as soon as you walked in the shop. He gave you time to look around before approaching me