Dreams

Great service, friendly staff and efficient

James the salesman was absolutely brilliant, greeting us the minute we walked in. He understood my elderly mothers needs and helped her choose a new bed without being pushy, explaining her options.

Quick easy and no pressure sales - simple advise and guidance.

Swift easy purchase, convenient delivery time. Friendly salesman.

Store was very clean and tidy. Staff member John introduced himself and let us browse without any interruptions. When asked he was full of knowledge and very friendly. Assisted us in picking the right mattress after allowing us to try many

Your colleague was very professional and courteous and made us feel very relaxed and the whole experience was very pleasant

John had a lot of patience and time understanding my mother of 82 and her needs, went at her own pace and did not pressure sale, had lots of knowledge and couldn't have been more helpful....James was very nice to. I will definitely return to be served with John and due to John I will be highly recommend shopping in the Falkirk store. Well done dreams for employing them you should definitely be valuing them.

I would highly recommend the Falkirk Dreams store, John answered all questions I had & was very friendly, I came to the shop with my mum, John gave us the time we needed & once I found the bed I wanted he recommend mattress's that would suit my body type. He didn't rush me into buying anything & was very honest with us. This was my 2nd visit to the Falkirk store that week. John offered water to us both & also the manager offered water to. He gave me the closest delivery date he could that would suit me. I was very happy with my purchase & will definetly be back in the future.

The service, product knowledge and recommendations from the manager in the falkirk store was excellent and he really listened to our requirements and made some excellent suggestions as well as offering some extra deals.

Highly knowledgeable and friendly efficient staff