Dreams

James was very informative , he explained everything about the product and demonstrated the way the ottoman bed worked . Upon purchasing he was swift and informative taking us through every step of the purchase process and informed us about delivery , insurance and on site build . Great and rapid experience

Helpful staff and were able to source a suitable bed for our needs.

Staff very helpful, store well laid out and clean.

Your staff were knowledgeable, helpful and friendly. The store was clean and brightly lit, good selection of beds

James was very helpful when we were in the Falkirk store, made things very clear when looking for bed frame and mattress

At the Falkirk dream branch we were welcomed into the shop with no pressure very kind staff asking what we would like instead of been pressured into something no waiting straight to be showing the beds we preferred with tea and coffee been offered and something for the kids as well other staff that had no customers took time to play with the kids while we got to see best deals and what was good for us very friendly and we’ll managed will be spreading the word to family and friends sister going their next month now cause of the good vibes I’ve giving

Knowledgeable staff friendly

From the first minute our family entered the store James acknowledged us by saying ‘Welcome to Dreams’. I thought this was very professional. James was friendly and took time to listen to what we wanted. We only dropped in for an initial look at potentially buying a new bed. James had a great structure and manner in which he guided us around the layout of the store to ensure we got the best information to make an informed choice. The use of the 3D technology to provide us with a personalised guide on the most suitable mattress was impressive and extremely helpful. James was very effective and efficient at processing our order which included additional sales. Looking forward to the delivery of our new bed👍

The price was great. The staff were friendly. Beds are good quality.

Store easy to find, staff were very attentive without being pushy and over selling