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Location
305 W FM 1382, Suite 720,
Cedar Hill, TX 75104-1892
By Eletria | 5/31/2022
There were not enough choices of gold charms. There were not enough choices of charms of color that were not Disney or star Wars charms.
By Kim G | 5/27/2022
The sales associate receives a 5 star rating- she was perfect! (D’Ara) Unfortunately, I saw my emails after reaching the store that 2 of my items were cancelled because they were not in stock. When I arrived, she stated she did not have an order come through their system so we had to check my phone. I was disappointed that I was told I could pick up items in the store when in all actuality, the items were out of stock. I was able to get another charm that stated was out of stock in the store. My issue is the communication of inventory and completing orders online. Sometimes I do not have time to spend in the store so making the purchase online and picking up in store works best for me. I just need better communication with inventory system updates and accuracy to what is actually in store- I did not look back at my emails after I placed my order because, it was confirmed. I need true confirmation within my purchase. Thank you for listening.
By Kathy H | 5/26/2022
The store is to small and not enough associates working.. This store need to be enlarge and more helpful workers..
By Sadie | 5/9/2022
The wait
By Marcus | 5/8/2022
The associates were very helpful even though it was a long line waiting to get in. Had many options of pendants to choose from, and associates gave their view on what would look nice with the piece that I was purchasing.
By Myrtle M | 5/6/2022
The store was extremely busy, and the wait time was a little longer then I like, but the staff was very nice .
By EletriaCymone | 5/2/2022
The selection of charms were not that great. Most charms were old.
By Temeka M. | 4/23/2022
The customer service
By Stephanie W | 4/11/2022
Highly satisfied would be explaining all the different charm meanings. I was explained only what charms I asked about. I’m still satisfied with what I purchased and the service.
By Tgrubb000 | 4/11/2022
I came for a specific charm from the Spring collection. Unfortunately it was sold out. The sales associate suggested an alternative which was pretty but for a spring charm to already be sold out is pretty disappointing.
