Hand and Stone

778 ratings
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Location

8505 Keystone Crossing,
Indianapolis, IN 46240

Anonymous

By Anonymous | 5/3/2021

The salon was very nice and very clean. Massage and therapist were awesome.

Gloria D.

By Gloria D. | 5/1/2021

This was my first time ever receiving a massage. I have been wedding planning and the stress has taken a toll on me. Decided to give this a try and was amazed with how relaxed I felt! Denise was great in massaging the areas where most of my stress has impacted me. I am certainly coming back for another session. I did not know how much I needed this!

Anonymous

By Anonymous | 4/30/2021

Receptionist very friendly

Anonymous

By Anonymous | 4/30/2021

Everyone was professional and friendly. I’ve been to many spas including Elizabeth Arden’s Red Door and the facial I received at your spa was equal or better. Loved the experience.

Anonymous

By Anonymous | 4/29/2021

My facial was very relaxing and the esthetician was very friendly and informative without being too chatty. My only concern is that I don't fully understand the membership point system and how the points are redeemed. Also, how the special promotions are handled/discounted etc. She upsold me to a more expensive facial than what I booked and the cashier asked me for cash for this additional price. I had been told I had plenty of packages available so it wouldn't be a problem. The cashier informed me that the additional $20 charge would be taken from a package worth $59. but the remainder of $39 would be lost. So, of course, I paid cash for the additional $20 rather than losing the $39. It doesn't seem like a good way to handle it. Maybe for your company but not for your customer. Or it should have been explained to me that way when I was being sold the higher priced facial. May just be my fault for failing to understand your system, but I have faithfully paid my monthly payment for a year and a half even through Covid quarantine and some kind of explanation of the payment system might be helpful.

Jenna T.

By Jenna T. | 4/29/2021

My experience is excellent every time I come there! Dana and Kay take wonderful care of me!!

Anonymous

By Anonymous | 4/29/2021

Everything was amazing

Yorkie Girl

By Yorkie Girl | 4/27/2021

He was great! Very knowledgeable and explained why I was having the problems I am having. The hot stones were amazing. I will definitely return to the same person for another massage.

Staci

By Staci | 4/25/2021

I didn’t have to wait long for my appointment. My massage therapist, Dana , is awesome!! Dana works on the areas I need it most, but still does all areas like I want.

Mlouer

By Mlouer | 4/24/2021

Outstanding Massage Experience, especially for the reasonable price