la Madeleine

Too crowded and not enough seating.

I heard fighting with in the staff and cook in front of my family. There also was a mix up with my food.

This store for some reason always have a foul odor other than that the food and service was great.

Good service and fast

My To Go order was brought out but taken to a using counter. I did not know it was mine until I overheard the associate ask another customer if it was theirs and I heard my name. If I hadn't overheard my name, who knows how long I would have been waiting.

I asked for crispy bacon and it was crispy but dripping so much grease so that it was basically inedible.

Nobody is perfect

I had to wait in a long line and the cashier was new and didn't know how to run the register for gift cards and had to go find a manager. By the time the other people in front of me were helped, my soup was not hot any longer.

Highly satisfied means there is no room for improvement, and your staff could.be friendlier.

The food order was due and hadn't arrived, so I called the store phone number, but was unable to get through. The phone rang to another store manager, who attempted to call the store I ordered from, but was also unable to get through. In the meantime, the food arrived. This will not prevent me from ordering from you, however, it would be a good idea to get the phone line corrected to prevent challenges on future orders. For instance, if I had needed to change or add more to my order, I would not have been able to do so without speaking to the catering manager.