la Madeleine

Food doesn’t taste as good as before the pandemic.

Not flexible on the sides. I ordered one full sandwich, sides were pre selected and there was no flexibility at all to choose something else.

Awful customer service from the young lady

The omelette did not taste good. I think the mushrooms may have been bad. I would have returned it had I dined in. I want to mention Emily took my order and she is very sweet girl. Whenever I come and she is working I feel my experience will be pleasant. The omelette was not her fault of course. Good employees are a treasure so I hope you will show her she is valued. I did. Thank you, April

I miss the bread and no one offered it. It isn’t out due to Covid but it said I had to ask. No one has come by to check on us. It would have been nice to be offered bread and jam.

Service is slow. Wait time too long training going on.

Had to wait till wait person finished their conversation.

I usually visit this location when eating at La Madeleines. I’ve had great experiences, and ones that I would rather not mention. Because this is food my family and I consume, I would rather not give specifics as I do not know if this survey is shared directly.

I love the food. It’s just that I don’t want a salad all the time. Like steaks and potatoes sometimes

The person taking the to go orders was not a happy person. It was as if they were being forced to work or forced to take orders. She did not like interacting with the customers. In short, not a people person.