NTB-National Tire & Battery

492 ratings
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Location

5646 Randolph Rd,
Rockville, MD 20852

anonymous

By anonymous | 8/31/2020

Great team at NTB. They're very knowledgeable about my 2018 Honda CRV even when I had fears about changing the Transmission Fluid so soon. By the time I left the shop I was relieved and my car drives smoothly

Harry S.

By Harry S. | 7/7/2023

The manager, Patrick, was very helpful and spotted an additional issue that he brought to my attention.

anonymous

By anonymous | 8/24/2020

Good communication. Professional and reasonably priced.

Shirley

By Shirley | 7/5/2023

The manger and his assistant were extremely helpful. My car was ready quicker than I expected.

anonymous

By anonymous | 7/26/2020

The service was excellentThe negative aspect was everybody was getting service. Thus I was relegated to leaving my vehicle and had to lose access to it for 5 hours. My requirement was urgent and unexpected, I had a flat tire.

Susan M.

By Susan M. | 6/28/2023

Very knowledgable Service Manager, who was also very personable, dealt professionally with all of my questions. I very much appreciate honesty and demeanor.

anonymous

By anonymous | 1/14/2020

Small issue with the estimate being entirely inaccurate, but the work itself was competently done

ART A

By ART A | 6/22/2023

Pat and his crew were fantastic. They know what they're doing now

anonymous

By anonymous | 9/24/2018

The fastest service I have ever hadThe personnel were friendly & courteousHighly recommended.

P-rap

By P-rap | 6/12/2023

Amazing staff

anonymous

By anonymous | 11/2/2017

It was okay nothing to brag about

AndyH

By AndyH | 6/12/2023

Amazing staff; always extremely helpful and friendly. They know there stuff!

Marion

By Marion | 10/23/2017

It was good

Rockville Resident

By Rockville Resident | 6/10/2023

Pat did a great job with explaining what needed to be done with my vehicle.

Marion

By Marion | 10/23/2017

It was good

Hugh Jass

By Hugh Jass | 6/5/2023

Anthony was very helpful and brought to my attention and issue that if not taken care of soon would end up costing me thousands.

Ashley

By Ashley | 9/30/2017

Great

Ashley M.

By Ashley M. | 6/2/2023

Everyone was friendly and communicative giving me constant updates allowing me make necessary arrangements later in the day I am extremely grateful

Ashley

By Ashley | 9/30/2017

Great

HotWheels73

By HotWheels73 | 5/27/2023

Patrick and Kevin were 2 technicians short this day and were so busy working hard to pick up the slack. They deserve a raise for their dedication and patience to keep the day flowing. I wasn’t able to notice they were short staffed until they mentioned it because I had gotten service as if everything was running with the appropriate amount of staff. Thank you again for the amazing customer service.