NTB-National Tire & Battery

good Job

The customer service was great. I expected to have a tire replaced due to a nail. Tim relayed that the nail did not puncture the tire and I did not need to replace it

good Job

Great Customer Service and knowledge of what's going on with my vehicle each time. That is why I will continue to let NTB Service My Vehicle's

Fast service.

Tim Jones was great! Helpful and very friendly.

Fast service.

I took my vehicle in due low air in one of my tires and sure enough a sharp metal / nail in my tire from construction being done in our community. Like our family really has time and money for this with our kids sports and crazy long work hours. They were busy that day but they put air in my tire and able to give me an appointment on the following day, Sunday. So, appreciate your help. Thank you.

NA

The store manager, Heather, was amazing. Very helpful and took time to explain everything to me.

NA

Professional customer service.

N/A

The store manager, Heather Lawrence, was extremely helpful in explaining things and helping me to decide which extra services to get and price matching my alignment to where I usually go. This made it very convenient and a one stop shop for me.

N/A

Even though I had my appointment wrong and was late Heather and her crew took care of me and got my car right in. I was told about an issue with my coolant and a diagnostic service was suggested. The cost was nominal and easy to check. The service department employees were very helpful in showing me the issue. Heather and her crew are the best. It’s always a pleasure to do business with them.

Good service as usual from the staff there.

Service and communication is outstanding. Heather and her staff are phenomenal. They know customer service and exceed expectations always!

My vehicle had more than tires balanced - it was axel replacement both sides and 3 of the 4 motor mount replacement. They apparently did not balance the tires and it has to go back at no charge for tire balance.

Heather was great!