NTB-National Tire & Battery

803 ratings
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Location

6810 Oak Hall Lane,
Columbia, MD 21045

anonymous

By anonymous | 1/4/2020

Had to replace two tires which seemed rather expensive.

stui

By stui | 2/3/2023

Associates were friendly and professional (especially Paige). Service was completed in a timely fashion, without issues.

anonymous

By anonymous | 6/12/2019

Good experience. Dropped vehicle in the morning for an oil change - time to pick up was close to time quoted. Fair price.

Smith

By Smith | 1/28/2023

Great service

anonymous

By anonymous | 7/19/2018

Dropped off the vehicle for a lifetime tire rotation. I Did not get a call when my car was ready, though it was requestd. The customer service reps are good.

Gengi

By Gengi | 1/27/2023

Joe (store manager) made the process effortless even though I did not have an appointment, him and his team managed to get my oil change done. I waited and realized how busy they can get with sporadic flow of customers. Even then, I was being informed that my car will out and done from the bay shortly. Great staff!

Theo

By Theo | 7/25/2017

The service was good.

Crosby Crew

By Crosby Crew | 1/26/2023

The service and communication from the team was excellent. And, after service, the car drove better than before. We were extremely pleased.

Theo

By Theo | 7/25/2017

The service was good.

3Renee

By 3Renee | 1/26/2023

Easy service . Message received on vehicle that the tire pressure was low. I took it in and they checked it out and fixed it immediately. The tires were purchased at this location and wow they gave excellent service. I am awed!

Paul

By Paul | 7/17/2017

Na

ML

By ML | 1/24/2023

They did fantastic work, managed to repair my tire, and were timely. I greatly appreciated Joe’s help.

Paul

By Paul | 7/17/2017

Na

Kristin O.

By Kristin O. | 1/24/2023

Staff was super friendly and explained everything completely. Will definitely be returning for future services!

anonymous

By anonymous | 10/23/2020

The invoice stated that my battery was checked; however, I was not told/advised that I would need a new battery sooner than later. After 13 days from taking my car to NTB, my battery became dead. I was stranded on the 4th level of a parking garage until a towing company person was able to charge my battery.

Scoopmaier

By Scoopmaier | 1/24/2023

Paige was great. She followed up with me and I was on my way within a hour or less! Super job super employee!

Scherlyn

By Scherlyn | 4/9/2018

The service was good.

ak

By ak | 1/23/2023

Friendly and efficient

anonymous

By anonymous | 5/4/2020

Wasted a lot of time on doing an alignment. First day they gave it back to me with the vehicle pulling left. Next day vehicle is pulling to the right. They confirmed it was not a tire pull and it was the alignment. Whats the point of paying for a package deal alignment when it can not be executed properly?

Anonymous

By Anonymous | 1/23/2023

Assistant manager is awesome