
By anonymous | 1/23/2021
Bought tires and wheels from a different company, had issues with the wheels, NTB fixed the issue with no issues since! Definitely would recommend!!!

By Shelle94 | 12/31/2024
Excellent customer service!! We had a slot in our sidewalk due to driver error and had a very long trip ahead of us and they were had us in and out quickly! We are thankful for their professionalism and how efficient they run things.

By anonymous | 1/21/2021
I appreciate the honest and quick approach to getting my vehicle taken care of. Always a great experience

By Charlie P | 10/20/2023
These guys were great! I had actually scheduled to have 4 new tires put on my car somewhere else and thought I did it here at NTB Hagerstown. To make long story short not only did they squeeze me in and did my tires but also matched the price and called the other tire place that I was supposed to be at and got my deposit refunded to me! Good old fashioned customer service that you don't see much of anymore! Definitely do business here again. A+

By anonymous | 1/3/2021
Always do a great job without much 'upselling'.

By Melody S | 7/12/2023
Fast and friendly service!!

By anonymous | 10/20/2020
Very good. Prompt. Considerate.

By John S | 7/11/2023
Dan was friendly and knowledgeable. Explained the problem and showed me exactly what was going on.

By anonymous | 10/6/2020
The employee's and the Manager were very helpful. The Manager explained everything that had to be done to my Ford ExpI was very satisfied with the work done on my carI would recommend NTB service center in Hagerstown Maryland to all my friends, etc.Thank you for making me feel safe in my vehicle

By Tim R | 7/10/2023
The location I visited had a parking lot full of customers. My initial thought was that there’s no way I will get my vehicle serviced today. Ryan assured me my vehicle would be in the service bay by 11:30 and the work finished by 1:00. I could only hope. In by 11:30, out by 12:30! Outstanding, friendly service.

By anonymous | 9/30/2020
Previously went there to have alignment done. It wasn't done correctly. I called rescheduled to come back in to have it corrected. Those guys work very hard. They did the alignment correctly and I am very happy with how it steers and drives now. Like a whole new car. Didnt ask any questions just fixed the problem. They have excellent customer service. They go the extra mile to make customers happy and want to come back. Those mechanics work very hard and do a excellent job. I'm very satisfied.

By Maja G | 7/10/2023
Leah did an excellent Job!!!

By anonymous | 4/16/2020
Work was done quickly and at a good price

By Ksm | 7/8/2023
Quick resolution & what needed to be done.

By anonymous | 3/10/2020
I came from Washington DC just for them to change my front struts and check the minivanBecause I trust there work .

By Bob W | 7/6/2023
Easy process for scheduling my visit, short wait time and courteous staff !

By anonymous | 10/5/2019
The manager Joshua is phenomenal. He is the reason I will continue to be a NTB customer.

By Karla J | 7/5/2023
I been coming to this place every since I had this vehicle. Very pleased with my service.

By anonymous | 4/24/2019
Amazing! NTB was quick and professional and explained all the costs and services! Highly recommend!

By MattyWV83 | 7/2/2023
Always extremely efficient and super friendly while being professional and courteous.