NTB-National Tire & Battery

422 ratings
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Location

43320 Junction Plaza,
Ashburn, VA 20147

anonymous

By anonymous | 1/16/2020

The service advisor and technicians did a great job.

Zulk

By Zulk | 8/27/2022

The guy at front desk explain me everything about the new tyre and he also tell me that why my old tyre got messed up because i never did Alignment and the best thing he told me about the 1 year and 3 year alignment option which were great

anonymous

By anonymous | 12/24/2019

Great, honest service. Never feel like theyre trying to up sell you services that you dont need. Quick turn around too.

Robby

By Robby | 8/27/2022

The service writer, Kevin, did a fantastic job in keeping me informed about the service on my truck and the particular work which needed to be performed throughout the service period. I trust Kevin in his clear concise explanations and his knowledge of the work performed. I bring my vehicle to NTB at this location because of the expertise of the service technicians who work here.

anonymous

By anonymous | 11/26/2019

Friendly and quick service

Kaila J

By Kaila J | 8/20/2022

Kevin was extremely helpful & professional

anonymous

By anonymous | 9/17/2019

Had a 10:00 appointment. Rolled in and they immediately took my car in for the alignment. Great customer service.

James S.

By James S. | 8/19/2022

Good price, good communication. Able to walk in and walk out with confidence.

anonymous

By anonymous | 11/27/2018

Great service. In and out in a flash.

FreakyGal

By FreakyGal | 8/15/2022

George took great care of me!

anonymous

By anonymous | 7/4/2018

Great shop but this time my service took too long given that I had an appt that I was on time for. They seemed short on staff and the mechanics were going from car to car completing the service for each vehicle.

AS

By AS | 8/12/2022

My time today at NTB was great because if the wonderful service that I got from Steve Masschelin. He coordinated with his team and helped get my car done quicker as I needed to head out soon. I really appreciate all the hard and diligent work of the mechanics, and the wonderful customer service from Steve Masschelin. I highly recommend NTB and I will definitely come again!

David

By David | 6/7/2018

DWG

By DWG | 8/2/2022

Everything went exactly the way I expected.

anonymous

By anonymous | 5/18/2018

Service requested - (1) dismount tire from wheel, reinstall to correct leak at bead, then balance; (2) perform front end alignment. Shop would not do work on tire due to 2/32 tread remaining til tread bar indicator. New tires installed &front end alignment performed. Assuming that most shops would not work on a tire with low tread life remaining, the service was professional and completed on time.

Vic

By Vic | 7/25/2022

Easy and convenient

anonymous

By anonymous | 1/29/2018

2009 Toyota Highlander Limited Hybrid - Replace 1 TPMS Sensor (diagnosis performed at dealer), Alignment (3 year contract), and Balance Tires. Excellent work, excellent communication the day we dropped it off, car was kept overnight, no communication prior to promised pickup time, not ready at scheduled time. Without a suggestion from me, they charged correctly for the balancing. The replacement of TPMS sensor includes the mounting and balancing of the wheel with the new sensor.

Mike H

By Mike H | 7/20/2022

Provided great customer service and prompt retuning my car.

Venkatraman Raman

By Venkatraman Raman | 12/29/2017

Awesome service.

E. G.

By E. G. | 7/18/2022

Only location within 25 miles that had the tire I needed. Covered under current warranty. So very accommodating as I got a flat tire in the pouring rain/thunderstorm in the late afternoon and made repairs same day while I waited. Took less than an hour and pretty much covered the entire tire + labor.