By anonymous | 1/16/2020
The service advisor and technicians did a great job.
By Zulk | 8/27/2022
The guy at front desk explain me everything about the new tyre and he also tell me that why my old tyre got messed up because i never did Alignment and the best thing he told me about the 1 year and 3 year alignment option which were great
By anonymous | 12/24/2019
Great, honest service. Never feel like theyre trying to up sell you services that you dont need. Quick turn around too.
By Robby | 8/27/2022
The service writer, Kevin, did a fantastic job in keeping me informed about the service on my truck and the particular work which needed to be performed throughout the service period. I trust Kevin in his clear concise explanations and his knowledge of the work performed. I bring my vehicle to NTB at this location because of the expertise of the service technicians who work here.
By anonymous | 11/26/2019
Friendly and quick service
By Kaila J | 8/20/2022
Kevin was extremely helpful & professional
By anonymous | 9/17/2019
Had a 10:00 appointment. Rolled in and they immediately took my car in for the alignment. Great customer service.
By James S. | 8/19/2022
Good price, good communication. Able to walk in and walk out with confidence.
By anonymous | 11/27/2018
Great service. In and out in a flash.
By FreakyGal | 8/15/2022
George took great care of me!
By anonymous | 7/4/2018
Great shop but this time my service took too long given that I had an appt that I was on time for. They seemed short on staff and the mechanics were going from car to car completing the service for each vehicle.
By AS | 8/12/2022
My time today at NTB was great because if the wonderful service that I got from Steve Masschelin. He coordinated with his team and helped get my car done quicker as I needed to head out soon. I really appreciate all the hard and diligent work of the mechanics, and the wonderful customer service from Steve Masschelin. I highly recommend NTB and I will definitely come again!
By David | 6/7/2018
By DWG | 8/2/2022
Everything went exactly the way I expected.
By anonymous | 5/18/2018
Service requested - (1) dismount tire from wheel, reinstall to correct leak at bead, then balance; (2) perform front end alignment. Shop would not do work on tire due to 2/32 tread remaining til tread bar indicator. New tires installed &front end alignment performed. Assuming that most shops would not work on a tire with low tread life remaining, the service was professional and completed on time.
By Vic | 7/25/2022
Easy and convenient
By anonymous | 1/29/2018
2009 Toyota Highlander Limited Hybrid - Replace 1 TPMS Sensor (diagnosis performed at dealer), Alignment (3 year contract), and Balance Tires. Excellent work, excellent communication the day we dropped it off, car was kept overnight, no communication prior to promised pickup time, not ready at scheduled time. Without a suggestion from me, they charged correctly for the balancing. The replacement of TPMS sensor includes the mounting and balancing of the wheel with the new sensor.
By Mike H | 7/20/2022
Provided great customer service and prompt retuning my car.
By Venkatraman Raman | 12/29/2017
Awesome service.
By E. G. | 7/18/2022
Only location within 25 miles that had the tire I needed. Covered under current warranty. So very accommodating as I got a flat tire in the pouring rain/thunderstorm in the late afternoon and made repairs same day while I waited. Took less than an hour and pretty much covered the entire tire + labor.