NTB-National Tire & Battery

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While the physical space was underwhelming - not comfortable to wait in the store. The associates were kind, prompt, and transparent about the process.

excellent service

got what was needed based on mechanic"recommendations

excellent service

Set satisfied

na

Convenience of location and quality of staff

na

Store manager Musa Muhammad was incredible. So helpful, so friendly, and provided outstanding customer service. I had my car back the same day!

great

NTB is amazing! They always take care of me and go above and beyond. I didn’t have an appointment and needed a quick tire repair before a trip, and they fit me in quickly and didn’t charge me because this was an easy and quick repair. Thank you for treating me like family - I will recommend you to everyone and we always come back for our tire purchases and other repairs.

great

Henry the Counter Representative is so professional and knowledgable. Doug the technician is a professional. I work in Alexandria but took time to come to this location because of the positive attitude of these two and others at this Bethesda location

Great customer service

I purchased 4 tires last year and ( Michelin 4 season) for my Mercedes. I thought I would have to wait forever when I got a nail in one. But Henry was so accommodating and friendly throughout the process.

Thanks

Musa was great. Friendly. Helpful. Absolutely the best

Thanks

Kevin was customer focused and understood my car concerns. Everything was done as requested. Very friendly and courteous service.