By Barry | 10/11/2017
Good service.
By MicheleB | 4/7/2023
Kevin was friendly and professional.
By anonymous | 8/21/2017
The Merchants oil change is always a good one. They bundle it with a tire rotation, and always check on other issues when I ask.
By Charles B. | 4/7/2023
Scheduled 100k maintenance which was done in one day. Thanks.
By George | 4/17/2017
Excellent service
By Mctc | 3/24/2023
Decklin was outstanding
By George | 4/17/2017
Excellent service
By Brian C | 3/21/2023
The service was excellent, the repair to the tire was done, and the price was right. Kevin Beach really treated me well!
By anonymous | 6/9/2016
Excellent customer interaction
By klmeixner | 3/20/2023
easy to drop off car and quick service
By anonymous | 5/3/2016
I had an appointment at 8am and arrived there at probably 8:05, and it took them until about 10:05 to complete the service. I decided to get synthetic oil instead of the usual synthetic mix which the Ford dealerships use most often. They asked me whether I would like my tires rotated and I said yes. I believe they did this, but don't recall any confirmation of it. All in all they seem honest and fair in their work.
By tbeach | 3/17/2023
Always great customer service here - I really trust them.
By anonymous | 8/5/2015
Great service. Been going there for years for my oil changes and tire needs.
By Alex | 3/10/2023
I got a flat tire and they were extremely helpful during an unexpected car issue. They made the situation easier since I was extremely stressed out
By anonymous | 4/30/2019
i had steering pump put in by Merchants/NTB.The next dayPump failed,and was told Rack&Pinion had a leak,and all fluid leaked out,and destroyed the pump.Prior to all of this happening i was told by technician that this was a slow leak,and to keep monitoring it.when i was told by the tech that rack had failed i,m now forced to have to put in a $2,300 Rack which i did.After new rack,and pinion was put in,the car made a loud squealing noise(belt ruined) i dont know if i,ll be coming back.
By Steve G | 3/10/2023
ordered tires from Simple Tires, scheduled installation, showed up and it was done.
By Gerry | 3/4/2023
DIdn't try to sell unneeded stuff. What I needed was in stock. Friendly service. Got everything completed unexpectedly quickly.
By Len | 2/23/2023
I walked in to make an appt for a afront end alignment and the manager asked if i was available now! i said yes, he responded and said we will have it done in less than 60 minutes. that is great service.
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