By Candace | 10/2/2017
Very fast service!
By Adam | 2/6/2023
Friendly but lacking appropriate staffing levels for automative technicians!!!!! Staff your store!!
By Candace | 10/2/2017
Very fast service!
By pamela s | 2/3/2023
Lee was friendly, efficient and professional!
By Ann | 8/21/2017
N/a
By Bakari | 1/31/2023
The guy working the front desk was awesome and very helpful with what oil I needed and checking the fluids in my Honda Pilot.
By Ann | 8/21/2017
N/a
By BG | 1/26/2023
They got my car in and out as quickly as a tire rotation takes. The front desk guy was super friendly and worked through my paperwork efficiently.
By anonymous | 8/10/2017
Fast and friendly service.
By KB | 1/18/2023
Loved the service and price!!!
By Ebony | 7/24/2017
Great service
By Marie S | 1/9/2023
It was easy to make an appointment. I was greeted promptly when I arrived. Communication was pretty clear and I did not wait long. This was an easy service overall. I had two tires which needed air. I was not sure if they had a leaky valve. Of course, if in a few days or a week, they start to leak air again, I will make another appointment and return. The location is very close to where I live too which is great.
By Ebony | 7/24/2017
Great service
By Sher E. | 1/9/2023
I was visiting Richmond, VA from Alexandria, VA. The orange tire sensor light came on just as I arrived in Richmond yesterday. I called this morning and spoke with Jonathan Coleman, Service Manager. I explained my dilemma, he told me he was booked solid but if I could get there within 45 minutes, he would check it out. I drove there and he had it checked and determined it was the sensor. He quoted me the price, I agreed then he proceeded with having the work done. The gentleman who performed the work was professional and courteous. I received excellent service as I always have from NTB. Great customer service!
By Richard | 7/3/2017
Good work.
By NyiaC | 1/7/2023
Great communications and speedy services and clean area. I was very satisfied with the man who greeted me. He told a couple jokes and was very pleasing.
By Richard | 7/3/2017
Good work.
By MJ | 1/6/2023
Jonathan was wonderful!
By She Rhonda | 5/24/2017
Great service
By WendyB | 12/23/2022
I scheduled an appointment and came in the day before my scheduled appointment. The manager allowed me to come in the next day at my convenience.