NTB-National Tire & Battery

509 ratings
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Location

3000 W. Broad St,
Richmond, VA 23230

Oakley

By Oakley | 12/19/2017

It's all good

D.Walker

By D.Walker | 10/1/2022

Communication was good prices was explain good and fast timing and good customer service thank you

Marvin

By Marvin | 11/27/2017

good

Ebonie

By Ebonie | 9/30/2022

Friendly associates, very timely

Marvin

By Marvin | 11/27/2017

good

TroyM

By TroyM | 9/30/2022

I hit a nail on I-95. I had no idea where to go and fount this location. It was the ONLY tire place open nearby and just my luck, the computers were down! Dorian took my information and replaced my tire so I wasn’t stranded in an unknown area. We were able to settle the bill when the system came back up. It was the sort of customer service that you don’t see very often anymore. I can’t thank him or speak highly enough of Dorian.

Sha Cora

By Sha Cora | 10/9/2017

It was okay.

Ourca3

By Ourca3 | 9/29/2022

Easy drop-of. Friendly employee. Quick turnaround. Painless.

Sha Cora

By Sha Cora | 10/9/2017

It was okay.

mr. Brown

By mr. Brown | 9/28/2022

excellent service

anonymous

By anonymous | 2/16/2020

I went in with a leaky tire and came out with four news ones and a front end alignment. They were expensive, but relatively prompt. The reason for only two stars is that when I started the car for the first time after the new tires were installed, I got a check engine notice. The shop was unable to figure out why and offered no help. Disappointed. Tires are nice.

Elizabeth C

By Elizabeth C | 9/16/2022

I enjoyed chatting with Jonathan at the front desk. He immediately took care of what I needed, was extremely friendly, and was very clear about the price I would be paying for those services. Jonathan deserves a raise - he is awesome!

anonymous

By anonymous | 12/31/2018

Theyre money hungry, and will lie to you to make you spend more money. They have lost a customer in me. I will be carrying my business else where from now on!

Kiera M.

By Kiera M. | 9/10/2022

Management was very nice. I initially came in for an oil change but ended up needing more service done to my car. I got two tires and a wheel alignment. All services were completed within two hours. The breakdown of service fees was explained in detail. The atmosphere in the shop was warm and welcoming.

anonymous

By anonymous | 3/6/2018

These mechanics have really Bad attitudes.

Michael G

By Michael G | 8/18/2022

They did what they said they would do and what I went there for

anonymous

By anonymous | 7/22/2015

Way to expensive

Kirsten C.

By Kirsten C. | 8/17/2022

Dorien was very communicative and kind through the whole process. I waited during the install of 4 tires and an oil change and was impressed with how quickly it was done.

Kee W.

By Kee W. | 8/15/2022

Jonathan got me in and out and was very friendly. He had exceptional customer service. I will highly recommend others to visit this NTB.