NTB-National Tire & Battery

excellent experience

I have continued to go to NTB for my tire needs. I have a warranty on my tires and have been pleased with how it works.

excellent experience

Leo at the counter was knowledgeable and fantastic. understood it was a used car, did his best to give me options. George in garage was superb. explained everything. saved me money , love the way the car handles. Anti breaking systems causing issues. well worth the money. great experience. they called each day. would recommend these guys to anyone. treated my car like theirs.wife was happy when they reached her. Niles location 9000 Milwaukee. hard to find good place. really happy.

Yes

Service was thorough. Service associate (Jeremy) was fantastic - super helpful, friendly, explained everything from start to finish. A great customer service employee!

Yes

Professionalism & understanding

N/A

Great customer service over the phone and at location. Everything that was found wrong was communicated to me. Offered options for pay. What I decided to have done was well done.

N/A

very nice and professional staff all around

IT was good

Friendly staff greeting customers. Jeremy was extremely outgoing. Other customers seemed very pleased with the shop and employees. They gave me $20 off of my service because I had an appointment set for 11am but didn’t get my car in until after 12pm. But they got the new tire on my car in less than 30 minutes. I’m very pleased with the professionalism and courtesy of the staff.

IT was good

Very friendly man by the name of jeremy

Thanks

I went in to have my battery replaced. From the time I arrived to the time completed the process was all of 10 min. The technicians took care of me immediately and they were very friendly.

Service was good

I scheduled my appointment online the night before. The next day, a couple hours before my appointment, an associate called me to clarify if I was shopping for tires since he knew my car make and model was exclusive and he wanted to make sure they stocked whatever I would require. Even though I didn't need tires for this visit, I thought that was very thorough customer service.