NTB-National Tire & Battery

695 ratings
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Location

4900 W. Plano Pkwy,
Plano, TX 75093

Kim T

By Kim T | 4/24/2017

Excellent customer service. I was going through a personal & financial crisis at the time and Juniero helped me out to get my oil changed. Not sure my car would still be running if he didn't help me out. I would recommend this shop to any and every one.

Satisfied customer.

By Satisfied customer. | 5/31/2023

Timely and professional

anonymous

By anonymous | 3/6/2017

I had a bad tire, leaving in morning for trip. Got to store about 20 minutes before closing and they replaced tire promptly.

Gayle D

By Gayle D | 5/20/2023

Andrea was very professional and lovely to deal with as she was attentive. She dealt with a busy afternoon really well!

anonymous

By anonymous | 7/15/2016

No issues after leaving the vehicle for part of the day for a warranty tire rotation.

KiaSportage91

By KiaSportage91 | 5/17/2023

Called 40 minutes before closing time and Sydney, the store manager took me as a walk in for my car service and completed the work done even after being arriving 20 minutes before closing.

anonymous

By anonymous | 6/24/2016

Excellent service They went way beyond what I expected. The price was way below what I was prepared to spend

Erica t

By Erica t | 5/17/2023

They always get us right in and make sure they do a quick job.

anonymous

By anonymous | 12/29/2015

Very friendly and knowledgeable staff. Highly satisfied.

Anonymous

By Anonymous | 5/16/2023

I want to thank you for having Sydney Crupmton on your staff. He was FANTASTIC!! I came in for battery service. I asked him how long and it was 45 mins or more. I let him know that my 90 year old Father-in-Law was in the hospital and I snuck out to get the battery as we had to have it jumped the day before, it had a couple of amps left and was corroded at the terminals. He said "I'll take it back now"!! I was out in 18 minutes!! He went ABOVE and BEYOND the call of duty!! He's a keeper!! I own an almost 80 year old company and I know talent when I see it! He should be in your management program as he knows customer service, he's very friendly and not pushy!! At th end of the day, if you were starting a new team, he should be the #1 draft choice!!!

anonymous

By anonymous | 6/12/2020

Over all good experience.

Rob E

By Rob E | 5/12/2023

Sidney was great to work with. He fit us well in a busy schedule and got our car back at the time he promised. He went through the bull with us line by line. He is a great store manager

Jimmy

By Jimmy | 7/16/2018

No comment

Bob

By Bob | 5/9/2023

Professional, start to finish!

anonymous

By anonymous | 4/7/2018

Good service, great price.

Washee

By Washee | 5/6/2023

The gentlemen that assisted me was the only one that was highly attentive and prompt that accounts for all my visit.

anonymous

By anonymous | 3/10/2018

Good work provided by shop. No printed report available.

Torrey J.

By Torrey J. | 5/4/2023

Just great service and Andrea took care of every detail and made sure I was taken good!

anonymous

By anonymous | 10/13/2017

Fair pricing and Efficient service

John A.

By John A. | 5/1/2023

Explained problem with AWD tires and found 3 alternative tires fit free tire if buy 4.