NTB-National Tire & Battery

695 ratings
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Location

4900 W. Plano Pkwy,
Plano, TX 75093

anonymous

By anonymous | 3/7/2017

NTB installed a tire I bought online, with a loose wheel. No issues, and price was normal, $15 for a mount and balance. NTB is open long hours, which is very convenient.

TN

By TN | 4/28/2023

I was in a time crunch trying to get my oil change before heading out to a long road trip. Despite being extremely busy, Sydney Crumptom and his crew were able to get my car serviced and back on the road within 15 minutes. I cannot thanks Sydney enough for his professionalism and excellent quality of service for all of my visits at NTB.

anonymous

By anonymous | 8/23/2016

Great service

Kath A

By Kath A | 4/24/2023

The staff was welcoming and informative.

anonymous

By anonymous | 10/9/2016

Sales staff was very polite and helpful. Service itself was fair they did not put the spare tire up just put it in the back of the car. They also did not reset the tire sensor and did not put a cap on one of the valve stems. If I didnt feel like I got a good value I dont know if I would come back.

Abu A

By Abu A | 4/23/2023

The associate Andrea was very helpful and walked me through the process.

anonymous

By anonymous | 12/4/2015

SURPRISED ABOUT THE CHARGES...OIL CHANGE WAS SUPPOSED TO BE 28.23 ACCORDING TO MY APPOINTMENT SHEET. .ALSO SHOP FEES 27.78..WHEN ASKED THE PERSON WHO CHECKED ME OUT HE DIDNT KNOW WHAT IT WAS FOR.ALSO I DIDNT.ASK FOR AN OIL FILTER..OVERAL NOT A GOOD EXPERIENCE

Amanda

By Amanda | 4/23/2023

Andrea was amazing at the front desk! Very informative and had great customer service!

anonymous

By anonymous | 10/21/2020

Alignment was performed well but technician removed the splash pan looking for additional repairs without permission. When replacing the pan, he left out and lost 3 bolts. The bolts had to be ordered from a local Honda dealer. Sloppy work at best!

Anonymous

By Anonymous | 4/14/2023

Quick and awesome service

anonymous

By anonymous | 5/2/2018

I asked them to check my balancing. They took 45 mins of time just to come out and tell me my tires are not good. Seriously just to tell me my tires are good they took 45mins.. still they didnt check my balance inspite of waiting for so long...

KwesiA.

By KwesiA. | 4/10/2023

From being nervous since having a flat tire to smiling at the end of the day…great service definitely recommending NTB and from now on they are the only people working on my car…Top Notch customer service and professionalism is unmatched.

SK

By SK | 4/7/2023

I had issues with my car battery and Mr. Sydney Crumpton went above and beyond my expectations in helping me resolve the problem. He was very professional, understanding, and friendly.

Lauren F

By Lauren F | 4/7/2023

My service was done quickly and customer service was fantastic. Clint was awesome. I also watched his team help other customers and thoroughly go over repairs and cost. Always nice to have quick and professional service.

abbey k

By abbey k | 3/31/2023

great customer service took the time and effort to explain everything even showing old parts of the car that came out. dedicated and friendly staff. clean waiting area working tv, quiet inside. worked fast and efficent

dkc

By dkc | 3/30/2023

All staff members were very professional and helpful.