NTB-National Tire & Battery

514 ratings
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Location

3590 N. Grapevine Mills Blvd,
Grapevine, TX 76051

anonymous

By anonymous | 8/9/2018

Had a coupon for $19.95 for oil change & tire rotation. After 1hr , I was told its done. Could not rotate tire as it was 7yrs old. I had put the tires in 2014. So Mgr & I checked it..it came out 27/13 implying around 5yrs. Manager said..they don't rotate if its 5 yrs + old. Why don't they write the disclaimer somewhere. I would not have gone there if I had known it. When I came out, I saw oil dripping , showed it to the mechanic. he had to take it back and tighten the screws.

Chad M.

By Chad M. | 4/3/2023

Jason Lennox is the name of the genttalmen that helped me. super nice guy.

anonymous

By anonymous | 5/18/2018

Double charged me for state inspection

Joel

By Joel | 4/3/2023

Great staff and customer service. No wait with appointment.

Brenda L

By Brenda L | 3/25/2023

Super clean and super efficient, they need it carpet covers which shows how they like to keep customers cars clean. Will recommend to friends and family soon.

Russell Davis

By Russell Davis | 3/24/2023

The young man Chad/brad I don’t really remember his name and the store manager Jason where extremely professional and helped me get the tires for me after one blew a bubble I will certainly be returning back to this location for all of my future repairs

KFG

By KFG | 3/18/2023

Fast and easy

lherrera007

By lherrera007 | 3/16/2023

10/10!!!!! HIGHLY RECOMMENDED!!!! This is the only NTB I will go to! Bradley is ALWAYS so amazing every single time he is happy & willing to exceed my expectations every time! He does it all with a smile on his face. Bradley & Jason are literally the best & the main reason I still come to NTB. I will always come back as long as Bradley is there to help me :) this is the only location I will ever come to thanks guys

Shelby G.

By Shelby G. | 3/16/2023

My experience was great due to the friendly staff and being able to get my oil changed quickly even though I did not have an appointment scheduled.

KR

By KR | 2/27/2023

Very good service. Communication from associate was clear and concise.

DaniA.

By DaniA. | 2/14/2023

Customer service at this location is much better than the see I have received at the neighboring competition. I remain confident in this locations ability to service my vehicle and would recommend it to friends and family.

Saras

By Saras | 2/11/2023

They are always very accommodating and always willing to help