Hand and Stone

I left a review on the Facebook page because I was so impressed with Kia my therapist and the experience. The receptionist was extremely welcoming when I arrived. The location was beautiful.

Kia was wonderful! Great massage and very personable!

The ambiance of the place and music playing. The clean and fresh feeling from the lobby. The feeling on my face when I was finished. The relaxing feeling from the esthetician.

Joy was fabulous. I think best massage ever!

No complaints

Nothing is perfect but I am really enjoying my massage each time

The actual massage was shorter than my last visit and I did not need extra time to undress, I prepared, quickly undressed and was ready. However, I was allowed to relax on the room for a few minutes. I did enjoy the heated massage pad and warm towel compresses.

Prices increased. Not fixing my ability 2 book online. This has been an issue for months

Your company takes money from you monthly. But if a family emergency happens and you can’t use your accumulated services, you want to bill us $10.00 a month to put it on hold till we catch up!!! That is flat out wrong!!!!! And, only for 3 months! If you end your membership, you only have 3 months to use your accumulated services or loose what you paid for!!! That is theft!!!!! And, criminal!!!! Your corporate policies need change!!!!! Your franchises should follow one set of procedures nationwide!!!!!!!!!! My complaint is with your Wellington Florida franchise. I find their manager rude and unprofessional!!!!!!!!!!

Most of my time appointments are full, you get odd hours, and some times therapist are not putting enough pressure