Hand and Stone

The only issue I had was that the esthetician used LED treatment on my face without informing me it was an additional cost. i liked the treatment but i did not like that i was stuck with an additional $40 fee that i did not know about up front.

My esthetician recommended double cleansing, which most dermatologists seem to specifically recommend against. (I work for a healthcare organization.) That made me skeptical, overall, but I still enjoyed the experience and felt great afterward.

I was very satisfied with my appointment. The only small detail is we started 10 minutes late for my appointment other than that I was very satisfied.

Joe was amazing, he paid attention to my problem areas and did a great job. I’ve had relief of chronic back pain since my massage, and I can feel myself adjusting my posture!

I expected Meghan to remove other whiteheads on my face. She probably removed 5 or more but there were others on the side of my cheeks. On comparison, Hannah, the former beautician did a thorough job. But she is no longer available.

I pay for an hour massage and I checked this time...it was only 40 minutes from start to finish massage. I do not need 20 minutes to set up or get ready.

Don’t like that you book for hr long massage but tech only get 45 min massage

To me, highly satisfied is like "perfect", which can be hard to reach. It's not a bad thing. Progress is always being made so things get better

I enjoyed the therapist very much. There was a billing confusion with membership.

Clean, friendly staff, and very professional masseuse.