Hand and Stone

583 ratings
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Location

19356 Detroit Rd,
Rocky River, OH 44116

Anonymous

By Anonymous | 6/25/2021

I am not sure if I clicked the wrong button on the form or not but there was not a lot of pressure applied especially on my neck which was a problem area and she did not ask throughout massage if it was enough. She didn’t really speak. I had to ask for more pressure when she started on my back, which was over halfway through massage. That part was awesome. She was nice but I would have liked more pressure

Anonymous

By Anonymous | 6/19/2021

The table was not comfortable. The light was shining right in my eyes despite the graciousness of the therapist turning down the light. The angle of the table. The bed was not made very tightly.

Anonymous

By Anonymous | 6/18/2021

These kinds of questions are far too intrusive. I am not your guinea pig. Whoever designed this "survey" needs to back way off.

Anonymous

By Anonymous | 6/12/2021

The therapist talked to me during the whole massage. While the conversation was good, I was there to relax and to enjoy some quiet time. The room could have been darker and the music a tad louder and more spa like.

Anonymous

By Anonymous | 6/11/2021

Therapist never asked about the pressure which I would have liked to be harder

Jae1989

By Jae1989 | 6/10/2021

Previous therapists did not provide a relaxing environment as they talked through entire massage even after mentioning I need relaxation.My last visit was phenomenal because he was knowledgeable, efficient, and understood that I wanted to relax.

Anonymous

By Anonymous | 5/21/2021

This place is super professional, but the marketing to try and get you to feel comfortable and sign up for membership is too much. If they keep trying to push this membership on me, likely won't be returning. Otherwise I was pleased with the service, but there is too much pressure for you to "have had the massage of your life" and sign up for the membership. I'm very sensitive and it was overbearing.

Anonymous

By Anonymous | 5/19/2021

The music could be more relaxing, such as Tibetian meditation music. Also, a lavender aroma in the room would be a major plus.

Jeff P.

By Jeff P. | 5/8/2021

Not enough time spent on my points of soreness. Didn't ask what other particular areas to massage. Not much conversation.

Sue

By Sue | 4/24/2021

therapist would not stop talking