Omni Austin Hotel at Southpark

It was clean, had nice soft carpeting and a nice ambiance.

Needs serious updating. It's 2015!!! Omnis used to be nice but after staying at three different ones in the past few months I am very disappointed. I will never stay at one again! Omni will no longer be on my list of go to's.

Head of consumer relations Allison was beyond rude. I stayed there for my bachelorette, was hardly even at the hotel and we were scorned by her. She treated us like children and like we were disrupting the entire hotel. I will not be back based on this women alone.

Although my previous visits to various Omni Hotels have been very good, this particular visit was quite disappointing.

Service was terrible