Sheraton Memphis Downtown Hotel

Hdb to wI the best first time I try

I had to stay here for a dance event for my daughter. it was very nice

Only complaint... the clerk checking me in tried to downgrade the room I booked 4 months in advance, from a king to a room with double full sized, I told him I booked a king, he tried to say they were all booked. I informed him that I had booked a king... Again, he said they were all booked. The first room was dirty, so My wife went back down and started to complain and asked for a manager... He mysteriously found a king sized room then. Other than that, the rest of the staff was super friendly and helpful.

It was good, but when we check in there is always a problem with getting the room that we booked

Very friendly, helpful staff. Comfortable clean rooms. Further from downtown than we expected. But would recommend staying to others.

Was a fun and enjoyable experience

Nice hotel when all elevators are working and it would be nice to have seating in front of the hotel by the water feature

We stayed for a convention at the cook convention center because it was nice.

Very nice hotel. Always clean.

The trolly service is down. I commented to the staff that it is still listed available on the website. Staff was very unfriendly in response to my comment. Rude...