Hand and Stone

it seems like the price of a normal massage increased

The massage was fine. I don't have an issue with the actual massage although I would prefer a female RMT for future massages (just personal comfort). My issue was that my RMT was not very friendly and did not seem to like what he does.

There was some aspect that I didn't find to comfortable about the massage bed a bit narrow. It also was a bit too high off the ground as I am only 5 feet tall. Consider adding a step stool. Also linens on the bed feel too thin. Would be better if more plush and a bit more weight to it.

Membership prices are not good enough for other services. They should offer osteopath and chiropractor services too.

Need more detail on the facial itself, neck’s should not be ignored during a facial, hot towels constantly aren’t really adding to experience and should and arm massage should be added to the experience when you take on an add on. Have had oxygeno before and had 3 pucks compared to 2.

Price advertised on window outside location was $10 less than I was charged. No price adjustment was done. The staff just said they told management and it was not changed.

Location I went to did not have online message other locations have. Pricey in comparison to other massage places

There is always room for improvement. Therapist was knowledgeable but difficult to understand.

Reception is always great, Eva was amazing.

I was very satisfied..