Hand and Stone

I was not informed about filling a form so when I went for my appointment it took me 10min to fill the form and when I went in I was short 10min so I did not get my message

Great place.

My eyes wear irritated after the facial. I have never experienced eye itching after a professional facial.

Room was too light Therapist talked too much Overall massage was good, but it felt like she was just rubbing my muscles

Overall was a great experience. The receptionist is very nice and professional. My masseuse Jennifer is amazing.

Loud conversation/ laughter in the next room or hallway that took away from the peaceful experience

The staff and service was great. I did notice the walls were a bit thin and you could hear noise from next door.

The time it took to check out. Receptionist did not know how to apply credit and tip.

Was the first visit so I'd like to see how more experiences go here but I do plan to come back. My visit was a good experience, satisfied with it. Really like the cleanliness of the rooms & all areas as well as the RMT wearing a mask at my request was very much appreciated

The office was bare but functional, lacking much personality. Everything was clean but it also felt very sterile. The therapist was great, and clearly knew what she was doing, but the overall experience lacked warmth... it was more like shopping retail than a relaxing massage experience. Effective and efficient but flavourless.