Hand and Stone

1204 ratings
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Location

5557 28th Street SE,
Grand Rapids, MI 49512

Anonymous

By Anonymous | 6/8/2023

Therapist was knowledgeable and applied good pressure. Only complaint is that he talked the entire session. I prefer quiet in order to relax. Person doing my facial was excellent. Ally.

Anonymous

By Anonymous | 6/4/2023

I can change my comment to highly satisfied for Illy!

Anonymous

By Anonymous | 5/21/2023

Nothing to share

Anonymous

By Anonymous | 4/20/2023

The appointment process was not easy. I had to call twice since I wasn't given all options the first time. I felt like I was being rushed.

Jerrilynn A

By Jerrilynn A | 4/12/2023

I’m disabled and on a limited income. I feel that the prices are a little higher than I am able to afford.

Anonymous

By Anonymous | 4/6/2023

Overall I was very satisfied . Nothing negative to comment.

Anonymous

By Anonymous | 4/6/2023

When I returned a call after my appt. & needed to clarify a former cancelation...Tina was apparently frustrated with answering questions I had as she tossed the hand piece hard into the phone set after the call. It never feels good on the receiving end when the conversation ends in a tough tone. It may have been a slip or may not. (White glove is hard to find).

LAF

By LAF | 4/5/2023

It is only because I was not familiar with the massage tech. However, the service was quite well and effective for sure. I would choose the tech again because his expertise was exceptional.

Anonymous

By Anonymous | 4/3/2023

I had a sports massage done and it was nice! I had been having some upper back and neck tightness and she relieved all pressure points. Unfortunately ran out of time and didn’t get to spend much time on my lower body at all

Anonymous

By Anonymous | 3/23/2023

This particular therapist uses way too much oil. We find it difficult to book appointments due to availability.