Hand and Stone

1203 ratings
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Location

5557 28th Street SE,
Grand Rapids, MI 49512

K.W.

By K.W. | 10/28/2022

Everyone at this location is very friendly, professional and knowledgeable. I always appreciate the excellent service and the cleanliness of the rooms.

Cindyd

By Cindyd | 10/25/2022

Aaron is always professional and friendly. He always asks where to focus and if pressure is right. He is great at his job.

Mikayla M.

By Mikayla M. | 10/24/2022

Love the atmosphere, very clean and relaxing. Janelle did an amazing job with my massage. Overall very impressed with the service I received!

BG

By BG | 10/22/2022

Very relaxing & professional

Cassie A

By Cassie A | 10/22/2022

Appointment was easy to book. Felt at ease, and felt comfortable during the duration of the massage. Felt the environment was clean, and staff were very welcoming.

Francie B

By Francie B | 10/21/2022

Great suggestions on products to help any problems with my skin. Discount on what I wanted plus free samples.

Courtney R

By Courtney R | 10/20/2022

I was flying into GR from a business trip and had strong neck muscle pain that had been worsening over 4 days. No chiropractors were available for a walk-in appointment, but Hand & Stone was able to fit me into a cancellation opening that day. The staff members were all very kind. My massage therapist was knowledgeable and friendly, and she focused on the specific area that was causing pain. The massage worked wonders and, while it didn't entirely alleviate the pain (I think I still need to visit a chiropractor once the weekend is over,) I have felt much better since then. Also to note: I had never been to Hand & Stone location previously, but I signed up for their membership program before I left. Thanks for accommodating me! I'm looking forward to my next appointment.

Gail Willis

By Gail Willis | 10/20/2022

Janelle is a amazing! She listens… always remembers what my struggles are works so hard to make me feel better! She is truly an amazing massage therapist!

Anonymous

By Anonymous | 10/19/2022

The building is in good repair and the bathrooms are usually tidied up frequently. Most staff are very nice and efficient, as in front desk. Certain massage therapist seem better trained.

Anonymous

By Anonymous | 10/18/2022

It was relaxing. Everything was very clean. The staff was very helpful.