Hand and Stone

1203 ratings
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Location

5557 28th Street SE,
Grand Rapids, MI 49512

Jane B

By Jane B | 11/8/2021

My answers were concerning the massage. I also had a facial which was far superior to any I have ever had.

Eah11

By Eah11 | 11/8/2021

The reception and waiting times were great. My massage was excellent. Specifically my masseuse was skilled with pressure and I felt very relaxed with her. I also appreciated that she did not attempt any small talk with me as I hate talking during a massage but never know how to tell a chatty masseuse that. She started and ended with a scalp massage and that was my favorite thing.

Charlie Loo

By Charlie Loo | 11/7/2021

I love how friendly and polite all the staff are. I always feel welcomed and appreciated at H&S. I also appreciate the appointment reminders and that the staff are willing to make appointments over the phone as well as offering online bookings.

Sarah D.

By Sarah D. | 11/6/2021

I always have a very pleasant visit at this location. Staff is welcoming and the Massage Therapist I see, Dale, is always excellent. If I were to look for something to provide feedback on, maybe shades on the windows in the reception area? Not a deal breaker whatsoever but this was my first afternoon visit and I noticed that the sun was directly shining into the reception area. But that's being nit-picky.

Denise M.

By Denise M. | 11/5/2021

Friendly staff Knowledgeable esthetician Cleanliness of facilities

Jonathan Joshua

By Jonathan Joshua | 11/4/2021

Susan is awesome!!!

Amy V

By Amy V | 11/4/2021

Illyssa Millenbach is a treasure and gives the best neck massage I’ve ever had. She’s an amazing esthetician. Please do everything you can to keep her there!

Crusader007

By Crusader007 | 11/2/2021

Personal therapist was excellent. Preferred for all future sessions.

Pegw

By Pegw | 10/28/2021

I look forward to coming in for my facial. The entire staff is so accommodating and friendly!! Love this place!!!

Anonymous

By Anonymous | 10/26/2021

Very friendly. Hit all of my sore spots