By Paul | 9/6/2019
My son blew a tire on a Friday night and had to have a replacement by early Saturday afternoon in order to go to work. It was an unusual sized tire. Glenn had the tire and replaced the tire in less than 15 minutes. Wonderful service.
By Anonymous | 9/20/2022
Big O Tires did an oil change service for my vehicle. The team at Big O called me to check to make sure it was ok to put in a new air filter.
By Jordan | 9/6/2019
Steven is just fantastic! Employee's were excellent!! Great Price! Great tires!
By Andrew W. | 9/17/2022
I called to check on in-stock situation and Ethan was fully knowledgeable and helpful. He got me scheduled for the first thing the next morning. They took my car in immediately and when they found an issue (locked lug nuts) they explained the situation , possible issues in resolving and what they planned to resolve. All went according to their plan and I was done in less than 90 minutes. The entire team was friendly and (important to see as a customer), they clearly communicated well together and we’re working as a team to serve me.
By anonymous | 9/6/2019
I bought four new tires. Received an oil change. My van is like new!!! Love it. The customer service was superb and I felt completely informed about my purchases!
By Lacy S. | 9/13/2022
Justin helped me with my vehicle. There were quite a few things wrong with my vehicle other than what I had brought it in for. He was very kind and took the time to explain what was going on and what my most pressing repairs were. We came up with a plan to cover the issues that were the biggest safety risks and he gave me a quote for the work that could be done at a later date. This is the second time I've brought my Jeep to the Springdale location and they caught an issue I didn't know I had. I'm very appreciative of that.
By Noel | 9/6/2019
I was shopping for a spare tire. All I wanted was something round and black and would hold air. Price was my main concern. I had been to 3 other places, including Wal-Mart, before stopping at Big O. I told the man at the counter what I wanted, he told me what he had and the price. I walked out, with the tire, a satisfied customer. Was my first time at a Big O store but it won't be my last.
By Dionisio m | 8/29/2022
Overall I had a good time while being at big o tires and am highly satisfied with how they left my truck would not take it to someone else but big o tires
By anonymous | 9/6/2019
As always great service and friendly people. I will be back
By 13 Outlaws | 8/25/2022
Fantastic customer service. Great merchandise. Great mechanics. Great looking location. Clear communication.
By anonymous | 9/6/2019
I have been twice now and this will forever be my go to place when I need their service. Very friendly, welcoming and excellent work.
By Customer123 | 8/20/2022
Took care of my issue professionally.
By anonymous | 9/6/2019
After looking around for tires and feeling very lost, I pulled into Big O Tires thinking this would just be like the other places but it wasn't.I was greeted right away, the salesman (I'm sorry I didn't get his name) was very patient and helpful, answered all of my questions and explained the differences in all the tires I looked at.I ended up getting 4 new tires that same day.While my car was in the shop area the manager came out and talked to me about my car and what was going on with it.Very nice and very helpful!
By Larry S | 8/16/2022
Understood what repairs were to be done. Other repairs were done that I did not know about. Price was a little high. Lease company contract was difficult to complete. Still was pleased overall.
By anonymous | 9/6/2019
My Road Rocketan 1940 Chevy special deluxe the 40 is the first car I ever owned. .
By JR | 8/10/2022
Great service- open communication with me about services and pricing- Easy scheduling- great customer care
By anonymous | 9/6/2019
I took my vehicle into Big O for some routine maintenance. They rotated and balances my tires for a reasonable price, added a complementary alignment check (they confirmed that alignment was good), and noticed a dirty air filter that needed replacing. They didn't try to up-charge my service with unneeded maintenance, which I really appreciate. All office work was handled efficiently and professionally. I will be a return customer!
By Yolanda C | 8/3/2022
Because they were helpful and informative and was concerned about my situation
By anonymous | 9/6/2019
Got a new tire put on my car this weekend and they were great! They stayed open later for me to make sure I got a new tire (was driving on a donut for over a week), and Steve and the other staff were really friendly and made the wait entertaining. :)
By JasonH | 8/1/2022
I came in for a flat repair. Not only did they fix my flat but they took the other 3 tires off and checked those as well. Since I had purchased the tires at Big O my whole service was free!