Big O Tires

743 ratings
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Location

3672 West Sunset Ave,
Sprindale, AR 72762

anonymous

By anonymous | 9/6/2019

Had rotation and came back for alignment a few days later. Worked me in and manager determined that "it was still under warranty", no charge yippee! Thanks Big O!

Kyle J

By Kyle J | 12/1/2021

Friendly staff and listened well. It was towards the end of the shift and they took the time to help me.

Shannon

By Shannon | 9/6/2019

THESE GUYS ARE GREAT!

stud muffin

By stud muffin | 11/30/2021

They help me with my tires when I needed new tires

anonymous

By anonymous | 9/6/2019

I've alway.s received service that goes above and beyond. I've never had a problem whenever I've gone to Big O

Joe B

By Joe B | 10/29/2021

Andrew was extremely helpful Gave hands on service and direction Was able to help me quickly and correct what was wrong on a truck I bought used and had wrong parts will recommend to friends

Larry

By Larry | 9/6/2019

GREAT JOB, I AM GLAD I PURCHASED MY TIRES THERE, BECAUSE OF THE AFTER PURCHASE SURVICE I GET.

Kenny Webster

By Kenny Webster | 10/27/2021

There was a mix up with making an appointment, and being a waiter. I was a waiter with an appointment that decided to go and get material for a job while my truck was being serviced. But since I left i got pushed to the back. So when I returned my truck was not done so I told Andrew that I had to leave do to other time sensitive appointments. He apologized several times for the mix up, and asked that I return to have the service done and he would make sure it was done in a timely manner. I did return the next day and the entire team jumped in and handled everything. Thanks again Andrew.

Mark

By Mark | 9/6/2019

The employees were professional and very helpful.

Doug S

By Doug S | 10/20/2021

I called and talked to Race several times before coming in. Race was very professional in his communication. He did a great job in helping me understand the availability of the tires needed, the quality and accurate pricing. Every time I called Race he was polite and patient with my questions. Once I showed up the boys in the shop area were very nice, friendly and helpful. I had a very good experience.

Michael

By Michael | 9/6/2019

We discussed an alignment for my car and concluded that it would not help my situation because my car has no camber adjustment.

LB

By LB | 10/19/2021

This is my choice for service and tires. Great staff, fair prices.

Suzanne

By Suzanne | 9/6/2019

Very knowledgeable and helpful. Great customer service.

Karl C

By Karl C | 10/11/2021

I had a nail and they explained to me the risk of leaving it in and that the likely cost of taking it out would be a new tire given the location. They did not force me into a new tire, nor did they pressure me into leaving with a uneasy feeling about the situation. Ultimately, I decided to pull the nail and it did exactly what they told me. I was more concerned about the safety of my wife and kids in our van than the cost of a new tire. They helped me find a good tire that matched the rest, which were pretty new to begin with. They gave me a good estimate on how long it would take given what they needed to do and that the new tire was at the warehouse. I was able to wait comfortably and they finished the job sooner than expected. Big O Tires was recommended to me by my neighbor who happened to be in my garage when I discovered the nail. I will be recommending you as well the next time someone needs a tire fix or purchase. Everyone was nice, knowledgeable, and good and what they did. Thank you for everything. See you next time!

Don

By Don | 9/6/2019

Great place and great service!

Gary G.

By Gary G. | 9/13/2021

Friendly, welcoming, accommodating, informative, Andrew was excellent!

Gary

By Gary | 9/6/2019

Awesome as usual

Anonymous

By Anonymous | 9/9/2021

The associate I was dealing with is the biggest reason for my satisfaction!! He was more than willing to explain anything I asked and seemed very knowledgeable!

anonymous

By anonymous | 9/6/2019

Above and Beyond!: These guys are so good to me. I went in for an oil change and a tire rotation and used a coupon. All of this for $29.95 flat! One of my tires was low the next day and I went back. They were so nice and checked the air, synched the TPMS with the computer in my car and said to come back if it wasn't holding air. They were really kind and I appreciate their hard work.

Katie S.

By Katie S. | 9/8/2021

My tire was flat because of a screw. The Springdale location towed my car, patched the issue, and brought my vehicle back at no cost! Very grateful for the generosity.