
By Michael | 9/6/2019
I came in for an oil change. That happened without incident. I also observed the team doing a number of other inspections, mostly for safety items such as lights and turn signals. Nice job!

By Jesse K | 6/28/2021
Got me in quickly and fixed the problem

By Colby | 9/6/2019
Price drives our commitment to continue using Big O. Customer service is good. Communication is excellent.

By Jordon C. | 6/26/2021
I was able to get in for an appt the same day I called and they finished dragster than anticipated. Highly recommend Big O Tire Springdale

By John | 9/6/2019
Great experience... Will return again... Thanks!

By Tony M | 6/25/2021
Rep was knowledgeable, explained options and NO pressure.

By Laurie | 9/6/2019
I have had repeat excellent customer service and come to BigO first before anyone else. They go the extra mile and are yet never pushy. Very respectful and courteous. I'm a woman, and many other places will treat me like I'm dumb and don't know about cars "�or care to. However, here, at BigO I can discuss issues with the servicemen quickly and efficiently"�without that weird feeling of "What! She knows what a caliper is?"� You're always helpful, respectful of my time, and run a positive atmosphere in your establishment. Thank you.

By Christina C | 6/18/2021
I was highly satisfied with my experience because of how friendly the associated were. I felt very welcomed and that they were trustworthy to work with on my car with their knowledge.

By Bret | 9/6/2019
Was 600 miles from home and needed a tire rotation and alignment checked. Generally at home I use NTB, but the locale I used shredded a wheel while attempting to get a cross threaded lug nut off. But this location meet my concerns and had me on my way with no issues. I appreciate their competent, friendly, and knowledgeable service.

By RLM1860 | 6/18/2021
It was simple and easy

By anonymous | 9/6/2019
We drove in late last week after finding a flat rear tire (nail puncture), having had it removed and replaced previously with the spare. It was our first time at Big O Tires and we were pleased with the friendly, quick, knowledgeble service; plugged and patched the tire. We were back on the road within 20 minutes and their prices are very reasonable.

By MDD | 6/16/2021
I liked the healthy car summer deal that you guys had going on :) really great price for all of those services. And all the guys were pretty nice

By anonymous | 9/6/2019
I have done business with two different Big O stores, Hollister, MO and Springdale, AR, and have been very pleased with both.I must say, however, that the Springdale store is by far my favorite.I truly appreciate their attention to detail and the fact they seem to get better each time I visit.Thanks for everything!

By Anonymous | 6/15/2021
I was just fixing/patching a slow leak in a tire. Price not being mentioned wasn't an issue because I knew it wouldn't be that expensive.

By anonymous | 9/6/2019
I always use big o tires in Springdale . LONNIE has been the man, you couldn't ask for better service or a better buying experience . If something were to cause LONNIE to leave the store my business would follow him .

By Melissa s | 6/15/2021
Great customer service. A few months back I had a flat tire and they fixed it at 6 PM at night which was extremely awesome so we decided to purchase four new tires there and the next time I need tires which will probably be next year we will purchase four more

By Dawna | 9/6/2019
My experience here is always awesome

By Dougie | 6/15/2021
Friendliness and help with fixing the problem with scheduling.

By Greg | 9/6/2019
I called about an appointment for my truck oil change this last Monday and Brian Miller got me right in. When I arrived Brian greeted me as he remembered who I was from the last time I was in. He is a very pleasant young man who reminded me of the waiting room complete with free coffee and bottled water and snacks if I was interested. He had my truck in within 15 minutes! While in the waiting room I overheard his visit with two other customers regarding their specific needs of their vehicles, he explained everything in detail and was not in the least bit pressuring towards them to have work done but at the same expressing why it needed to be done sometime in the near future! When the oil change was complete, I paid my bill and said see you next time Brian and was on my way!I would rate this visit a 5 star and Brian's desire to make folks comfortable with their situation a 5 star!

By Jo Bond | 6/14/2021
I have been going when you first open. I am 82 years old I have never fell like they would over charge me. I work in a Beauty Shop I do older lady I tell them to come there.