By John | 9/6/2019
I came in to get the oil changed in my tacoma and my wife's 4 runner both were done within an hour and a half .
By Boston N | 3/9/2021
Pricing and availability was awesome. Associate I spoke with was very cool, calm, and collective. Very open and friendly. Highly recommended!
By Kyle | 9/6/2019
Had a low tire. Mechanic diagnosed an air leak around the bead. Applied bead sealant. All good to go in about 20 minutes.
By Tucker | 3/8/2021
I've been to the Springdale AR location 3 times now. Every time the service has been excellent and the staff is helpful and honest.
By George | 9/6/2019
Hi Rusty: I'm happy to say my visit to your shop was GREAT! And my experience this time was better than last time for two reasons (1) Lelan and Glenn did not use the "Up-Sale" business model they were forced to use last time, and (2) Because of that, Lelan was able to give me straightforward honest advice, and that made ALL THE DIFFERENCE! In the end, he saved me a large chuck of money, and earned lots of "Trust" equity chips in the process. That's the way business should be done, and I am grateful for the enhanced experience this time. Kuddos to Lelan and Glenn. Job well done, and now my car is "service-ready" for the next set of miles before I return for another Lube-Oil-Filter, tire rotation, etc. My best to them, and thank you sir!---George Charles.
By AA | 2/16/2021
Always a smile and willingness to help.
By anonymous | 9/6/2019
I always enjoy going to Big O Tires they treat us like family and always work with our financial situation. Lonnie has been extremely helpful as well as respectful and polite we consider Lonnie like family and are always pleased how quickly and efficiently everthing gets done I would recommend Big O Tires on sunset to everyone and have actually recommended quit a few friends already there just that good.
By EChill | 2/8/2021
The guy at the front desk was helpful kind and accommodating. And so was the tech that brought my car out. Very satisfied.
By Bonnie | 9/6/2019
Great service and follow thru.
By Robert | 2/2/2021
Walked in staff greeted very friendly was told where waiting room was with complimentary water also where restroom was located staff kept me informed throughout
By Kelly | 9/6/2019
Came in last minute and they were quick to help!! Great service!!
By Randalc | 1/21/2021
Service was great, price was fair, and staff was professional
By anonymous | 9/6/2019
Great customer service and prices. We purchased four tires for our F150
By Randy | 1/19/2021
the people were freindly and very helpfull
By Larry | 9/6/2019
ALWAYS A GREAT JOB
By CindyT | 1/19/2021
I was in and out quickly
By Kelly Couch | 9/6/2019
My service was very prompt and professionally done with a kind and courteous salesman.
By Grant G | 1/18/2021
Woodrow helped tremendously with giving me advice on which alignment service he recommends that included a great warranty. The staff got me in and out extremely quickly and offered to print me a duplicate of the alignment chart so that I could review the adjustments! Would recommend this shop to absolutely everyone!
By anonymous | 9/6/2019
After calling all of the tire centers in NWA, Big O gave me the best prices and service for my tires. Then, repaired a bad wheel bearing in less time and cost than was listed in the manual. Best prices, best service.
By EmilyN | 1/16/2021
The staff was very knowledgeable and knew exactly what they were doing. The member that checked me out explained everything in detail what he did to my car