Big O Tires

So thankful for the crew at Big O for getting me in and taking care of my tire needs! I needed in a hurry and they provided. Great deal. Great service. Definitely recommend!

James greeting me by name. Now he saw me get out of my truck which was parked in his view from behind the counter, but it was a pleasure to see he knew what type of vehicle was coming in for service and knew my name. I had asked for an Oil change and rotate when i made my appointment online. When i checked my mileage in the morning i decided to wait for the tire rotate until i was closer to the best mileage suggested to do so. Roger checked me out, he applied a discount that I had a coupon for. He thanked me for the continued support of the business and wished me a great day. I truly felt welcomed and valued as a customer.

I had bought my tires and also purchased an alignment package at the Fayetteville, AR store. I had to go back multiple times and my wait time was very long each time. I decided to try the Springdale, AR location. It was the best customer service I've ever had at a tire store. They also got my truck alignment right the first time and my wait time was less in 45 mins. We definitely be going back to the Springdale location!

I had scheduled an axle replacement, and when they went to do this they discovered that it was actually ok, so they cleaned it up and did not charge me. I never would have known had they decided to replace that it didn't need to be replaced. Nice to have the honesty, which will keep me coming back. I did have my battery replaced, which I didn't know was necessary. Nice to have them alert me.

1st time there, Great folks, great service, fast and great prices. Go see them! Whit@foxfirefinishes.com

customer service friendly

They always provide fast, reliable service! I have purchased tires there and get my SUV serviced there.

manager Mr. Cruz was extremely knowledgeable and professional with everything i asked for. He also was very nice and went the extra mile in asking if i needed anything else other than the service i requested. I have already told two other people about my buying experience from his location.

Left vehicle on Sunday and received call first thing Monday morning even though I didn't leave contact information. Gave me details of issue and when it could be picked up.

This will be my tire and service place

I like the Personal Service that I get when i go in, from the time I enter the front door till i Exit to my car

they found a broken stabilizer bar on my truck. Replaced it and checked for any other damage within an hour

Perfect service.

Good service and good price

Lonnie and the crew at this Big O Tires were fantastic!! I came in, unexpectedly, for a flat repair and was immediately helped. While working on my vehicle they saw that I had an issue with another tire as well, Lonnie, the manager, came out and told me that they found another issue and asked if I wanted it fixed as well. They got both my tires done very quickly.The customer waiting area was clean, had free coffee and popcorn. The servicemen came in and checked on me periodically, asking if everything was ok and if I needed anything. There was a little area with some cars and blocks in case you have kids with you and need a sudden repair. It was warm, clean, and felt safe. It was in a separate room from the sales part so you weren't having to sit and listed to them try to sell you more than what you came for. It was nice. They were friendly, honest, and treated me with respect, not like I was just a dumb girl getting my car fixed. They were honest and really helped me out. They do more than just tires, and I can 100% assure you that whenever and whatever my car needs, Lonnie and his team are the ones I am going to go to!! They got a lifetime customer out of me and my family. I will not take my car to another place after the way they treated me and took care of me at Big O Tires in Springdale.

It was easy in and easy out.

Had daughter's car repaired. Entire staff was friendly, up front, and professional. All in all they saved me $160 by repairing the needed part in house rather than having the part shipped in the next day. Saved time and money

I was happy with the whole experience except for when I went to pay the price I was quoted and they added a tire protection plan without even asking if I wanted it. I felt like they were trying to sneak it in.

Purchased set of 4 tires. Everything went great and on time.

I arrived earlier than my scheduled time. They were able to get me in right away and rotate and balance my tires. I had a bouncing tire that was solved with rebalancing at this time. I had purchased three trailer tires that they loaded in the back of my for me.