By anonymous | 9/6/2019
Thanks Gary for taking great care of me. Thought I had a small problem but ended up being much bigger and you showed me the broken part
By Craig C. | 2/25/2021
Fast and friendly service from a knowledgeable staff. They kept me up to date on the status of my vehicle and didn’t push unneeded services.
By Robert | 9/6/2019
Job was done quickly at a fair price.
By Jerry B. | 2/25/2021
Associate was very friendly and knowledgeable.
By Kelsey | 9/6/2019
Great first time experience. Will be back!
By Jason V | 2/24/2021
I went to Big O Tires in Bentonville AR as I was having alignment issues on my truck that is equipped with an aftermarket suspension system. I was greeted by Stephen May (Kiwi) I explained the issues I was having, I noted that he listened very intently, he then introduced me to tech Daniel Nichols, he quickly recognized my suspension system, which made feel very good as there are not a lot of these in our area. Daniel asked the right questions, which right away made me feel very good as it showed his knowledge and experience, this made me feel very much at ease and I knew right away that my issue would be resolved.. Daniel went to work and let me observe, he was able to quickly address the problems, we took the truck for a test drive and problem solved... My truck is back to driving as it should... I could not be more happy with my experience at Big O Tires in Bentonville.. The lobby was clean, guys were friendly and very knowledgeable... The shop was very much the same, very clean, organized and safe... I would have zero issues making a positive referral to anyone to go see the guys in Bentonville...
By Doris | 9/6/2019
I enjoyed my experience at Big O tire. The staff was very friendly, courteous, & knowledgeable. I would recommend this business to my family & friends.
By Jon LeMire | 2/24/2021
Dakota is amazing. Very knowledgable. Helpful, friendly, fast. Great experience. Appreciate the wifi so I could get on my work laptop and the coffee.
By Caleb | 9/6/2019
Great overall
By Marty P | 2/19/2021
The manager was very knowledgeable as to what the specific needs of my 1991 Z71. He help me with a tire purchase a few weeks prior but it was late in the day so he asked me to come back and he would check the front in for me. Turns out it was off so they aligned it. I will definitely take all of my vehicles to them from now on and highly recommend them.
By Kayla | 9/6/2019
The staff member that helped me was knowledgeable about his job. He was also willing to take me out into the shop and show me what he was talking about with my tires. He was friendly, inviting, and smart.
By Papu | 2/16/2021
I went to one of your competitors before hand and they gave me a line of bull with too high of a price than what was quoted. I stopped in and couldn’t of been treated better by the staff. The manager there seem like he was having a bad day though.
By Jack | 9/6/2019
Good deal on the buy 3 get 1 free offer!
By Jim S | 2/16/2021
Professional, knowledgeable, friendly service staff. They know me as a long time customer and appreciate my continued business. I appreciate the value the provide.
By Jason/ Bonnie Hurless | 9/6/2019
Thank you for answering every question I had so that I could make an informed decision. The waiting room, TV, vending machine were very important for our wait, so I am especially glad that yours was clean & pleasant
By TexasDave | 2/13/2021
All employees were great. Dakota took very good care of my needs.
By Gerald | 9/6/2019
Excellent service and very knowledgeable staff.
By Jim | 2/12/2021
Your representative met me as I walked in the door and greeted me by name. It was totally unexpected and delighted me.
By Suzanne | 9/6/2019
Good place to do business. Highly recommend this store. Staff is polite and knowledgeable.
By Brian S | 2/12/2021
Dakota was very knowledgeable. I waited too long to replace my tires they were pretty bald. I use my pickup for work and have a big road trip planned for Monday. Where I’m going was covered with snow. He helped me pick the right tires and got them the next day from Tulsa. I really appreciated getting the tires I needed in the time frame I needed.