Big O Tires

1473 ratings
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Location

2809 Se J St,
Bentonville, AR 72712

Ralph

By Ralph | 9/6/2019

I called before I came in told them what I needed and I needed them on that day. Person I spoke with looked outside their store, found some in Springdale, they went and picked them up. Got there an hour early to my appointment. They were busy, but still got me right in, while I waited. I was in and out in just under an hour. No problems, no issues.

Danielle

By Danielle | 9/15/2020

I also use Firestone but big o is more female customer service oriented.

Eric

By Eric | 9/6/2019

Jamal is the best. Awesome at keeping me loyal to Big O.

Cass

By Cass | 9/12/2020

Dakota, the employee who helped me, was great. He got me in quickly on a Saturday, even though they were fairly busy, and I felt like the work was done promptly and well. Everyone here is always super nice!

John

By John | 9/6/2019

Great service, kept me in the loop every step of the way and explained everything

Long time customer

By Long time customer | 9/9/2020

Dakota was awesome. We needed our truck serviced and they squeezed us in. He then gave us sound advice on another truck we were considering buying. He speaks in a way that is very easy to understand.

Cara

By Cara | 9/6/2019

Great customer service, very knowledgeable and understanding of my needs.

R. B. A.

By R. B. A. | 9/8/2020

Professionally dealt with my concerns.

anonymous

By anonymous | 9/6/2019

I purchased a set of tires for my wife's car, and I appreciated the value in their recommendations, while still being open to provide what the customer wants. They weren't pressuring me to purchase from in stock items only.

anonymous

By anonymous | 9/2/2020

EXCELLENT! EFFICIENT, COURTEOUS, ON TIME = FRIENDLY!!

Danny

By Danny | 9/6/2019

Very prompt and professional service, was very satisfied

JudyB

By JudyB | 8/29/2020

They were there for me and were professionals the whole way.

Virginia

By Virginia | 9/6/2019

I called at the last minute, they when, ere so awesome on the phone and invited me to come in right away! Then, when I brought my car in, everyone was friendly, efficient, and helpful! I'll be back and will share my experience with others. Sincerely, Virginia

anonymous

By anonymous | 8/28/2020

Very nice, professional & very efficient!!

Bob

By Bob | 9/6/2019

Eric was very helpful in trying to resolve the problem with the Ram dealer. Entire staff was very professional, knowledgeable and helpful. I can recommend Big O with confidence.

anonymous

By anonymous | 8/27/2020

They always do an excellent job. Fast and friendly service every time

Nathan

By Nathan | 9/6/2019

I came in because of tire noise. They figured out the problem in about 15 minutes. They replaced the strut's on my wife's Santa Fe quickly and got me back on the road fast. Thanks Jamal.

Anonymous

By Anonymous | 8/27/2020

No issues

anonymous

By anonymous | 9/6/2019

Called a couple days before leaving on vacation to get shocks installed, and they got me in the very next day!

Phil W

By Phil W | 8/24/2020

Dakota was awesome help