By Ralph | 9/6/2019
I called before I came in told them what I needed and I needed them on that day. Person I spoke with looked outside their store, found some in Springdale, they went and picked them up. Got there an hour early to my appointment. They were busy, but still got me right in, while I waited. I was in and out in just under an hour. No problems, no issues.
By Danielle | 9/15/2020
I also use Firestone but big o is more female customer service oriented.
By Eric | 9/6/2019
Jamal is the best. Awesome at keeping me loyal to Big O.
By Cass | 9/12/2020
Dakota, the employee who helped me, was great. He got me in quickly on a Saturday, even though they were fairly busy, and I felt like the work was done promptly and well. Everyone here is always super nice!
By John | 9/6/2019
Great service, kept me in the loop every step of the way and explained everything
By Long time customer | 9/9/2020
Dakota was awesome. We needed our truck serviced and they squeezed us in. He then gave us sound advice on another truck we were considering buying. He speaks in a way that is very easy to understand.
By Cara | 9/6/2019
Great customer service, very knowledgeable and understanding of my needs.
By R. B. A. | 9/8/2020
Professionally dealt with my concerns.
By anonymous | 9/6/2019
I purchased a set of tires for my wife's car, and I appreciated the value in their recommendations, while still being open to provide what the customer wants. They weren't pressuring me to purchase from in stock items only.
By anonymous | 9/2/2020
EXCELLENT! EFFICIENT, COURTEOUS, ON TIME = FRIENDLY!!
By Danny | 9/6/2019
Very prompt and professional service, was very satisfied
By JudyB | 8/29/2020
They were there for me and were professionals the whole way.
By Virginia | 9/6/2019
I called at the last minute, they when, ere so awesome on the phone and invited me to come in right away! Then, when I brought my car in, everyone was friendly, efficient, and helpful! I'll be back and will share my experience with others. Sincerely, Virginia
By anonymous | 8/28/2020
Very nice, professional & very efficient!!
By Bob | 9/6/2019
Eric was very helpful in trying to resolve the problem with the Ram dealer. Entire staff was very professional, knowledgeable and helpful. I can recommend Big O with confidence.
By anonymous | 8/27/2020
They always do an excellent job. Fast and friendly service every time
By Nathan | 9/6/2019
I came in because of tire noise. They figured out the problem in about 15 minutes. They replaced the strut's on my wife's Santa Fe quickly and got me back on the road fast. Thanks Jamal.
By Anonymous | 8/27/2020
No issues
By anonymous | 9/6/2019
Called a couple days before leaving on vacation to get shocks installed, and they got me in the very next day!
By Phil W | 8/24/2020
Dakota was awesome help