Big O Tires

One of the Big O shops in Utah we used to go to never could fully align our system and said there was nothing that could be done. The shop in Arkansas found the problem, ordered and installed a shim, and that took care of the issue. Well done.

The staff was very knowledgable and courteous

Great customer service.

Got in quickly and fixed my tire in no time. Nice waiting area.

Great customer service

tire mount and balance was so quick and perfectly done

Have used them a couple of times the last couple weeks. Both times very satisfied.

Outstanding Service

Kevin Rains was my service advisor. I've used Big O tires several times before and this is the first time I was told about the credit process. Kevin had no idea why no one had told me before. I was disappointed about that. Kevin was excellent. Very patient with me. Answered all my questions and provided better customer service than I've ever had at Big O in Bentonville. One thing I would like to mention, if the garage guys or someone would clean the yuk left on your car when finished, it would be much nicer. My steering wheel was filthy. The drivers side door panel was horribly dirty and if a paper floor mat could be placed it would be nice. I do think better care could be taken in this area.

The associate I worked with was friendly and honest. (I don't remember his name, but I remember he said he drove a white Subaru WRX)

I needed new tires for my Toyota truck and store manager Anthony helped me find the right tires for my driving needs and answered all of my questions. He made what might have been a stressful experience into a pleasant one.

Very nice people and great service!

I was expecting it to be like other places I have been where the people are rude and not to fond of helping the customers, but everyone was really nice. The main person who helped me out the most was Gary, but everyone was super friendly.

The customer service was absolutely top notch and the staff was the best. I would recomnend this shop to everyone.

The Bentonville Big O team did a good job installing 2 new tires and rear breaks on a stormy Saturday. Thanks.

Great service, especially considering this terrible time. Place was clean and I felt safe.

Thanks

Knowledge able and curteous

Got new tires quickly, great selection, knowledgeable staff and excellent quality. What else do you want?

Flat repair - less than 30min wait.