Big O Tires

This is my 4th visit to your Bentonville store (we service 2 vehicles there) and they have taken great care of me everytime. I wanted to write this time to give a shout out to Anthony, Jamal and Darrel. They are very efficient, provide great attention to detail and have gotten me out and on my way in good time. Your check-in process is well set-up and allows for a clear understanding of the potential work to be done plus an accurate price estimate. The best part is the "proof" they provide on what was wrong (show the dirty air filter, the nail in the tire, etc.). I first used this location as its more convenient to work, but come back because they take good care of me and our vehicles.

Great group of employees. Please quit training and sending the solid knowledgeable employees to other stores. Darryl and Anthony are great to work with at this location but new staff each month is not productive and reduces their ability and time for solid service.

Thank you for the amazing service.

Daryl was really friendly and kept me posted as I waited for my car to get done. They were able to get my car in quickly with no appointment.

This was my 1stpurchase of any kind at BIG O TIRES. VERY PLEASE WITH THE PRICE....THE TIRES....THE SERVICE. I think I have found a new place to get my service work done as well.

Quick service!

I am in a related business, battery wholesaler, so I am very critical of service and product knowledge. You guys do the right thing and perform the service in a professional manner. Good Job! I used to turn a wrench on absolutely all of my vehicles, no got the time anymore amigo, that's where I depend on Big O, thanks. Bill Murdock Battery Outfitters

Helped me diagnose some problems along with multiple helpful suggestions of how to go about fixing my issues. Very knowledgable staff who seemed to really care about vehicles and their customers.

Best i ever had

Great service as always!

No comment

Awesome Service and great experience

I brought my 67 Mustang in for tires and alignment. I just changed the front end to an aftermarket coilover system. The guys were up front as far as pricing since it was not stock. They did a great job getting the alignment right and honored what they quoted me. The car has never ridden nicer. Thanks guys for such a great job. I appreciate all your hard work getting my baby back on the road!!

Jamal did a great job. My first time at Big O. He was professional and fast. Thanks.

Very nice and great service.

The staff was very professional and courteous. The service was completed in a very timely manner.

I brought in a trailer tire for replacement and another to get a hole plugged. It went smoothly and quickly. Thanks

Went in for a rotate and balance, was done in less than 30 minutes.

I came in looking for a Michelin Premier LTX and they sold me on the Defender since the LTX is discontinued. I'm very happy with our purchase! Additionally, I asked the sales person what he thought about a "noisey" brake issue I was having with my other car. He recommended me to get it checked ASAP since I had recently replaced the brakes. I took my car back to Firestone(where I purchased the brakes) and they had messed up my original installation and fixed everything for free. A dangerous situation was avoided because of one of your employees! Thank you!!! I will be back for my next set of tires.

Immediate service with no problems. Quality tires and coffee!