Big O Tires

Good service.

I was very pleased with my service the other day! I have been a steady customer of Norm's Tires in Bentonville for the last 16 years but wanted to give Big O a try. I will not be going back to Norm's, you have a new loyal customer

The people in the store took care of business, but I was very upset about the fact you sent me an email for a 25 dollar cupon then said I couldn't use it because corporate office told you not to allow it! This is why I will not be coming back for oil changes. But you are obligated to still do free tire rotation. I am sure you have plenty of business and I'm just one , but if you do this to several soon people are going to let you know their disappointed view.

It was great!

The only thing that I was not happy about was I needed an air filter and they had to have it delivered from somewhere. They didn't make it clear that they didn't have it there and was having to have it brought to the store. I had my 2 sons and it took quite awhile and they got pretty restless. If I would of known that it wasn't there I would of waited on that part.

This is the tire shop of NWA. I have used others and greatly regretted it. I wish I found this shop a long time ago. They are friendly and professional. That are fast. I was quoted an hour wait. All the other shops requested up to four days. These guys had me back on the road in 20 minutes. It was also less than half the price of other shops. Thank you Big O Tires. I will be back soon to buy a set of tires.

The agents are very friendly, polite and listen to all questions or concerns. The agents explain in detail all issues that may required additional care. Very satisfied with this store and those who interact with me. Thank you.

Courteous staff in a clean and well maintained environment. Technician provided quick check of my tire and advised me effectively. A replacement tire was ordered and installed the next day. Pricing was very competitive. Speed of service for the installation of the new tire was acceptable. I am pleased with Big O Tire and their people.

Found the right tires. Bought during the 'Buy 3-Get 1 Free' promotion. I wasn't expecting the purchase of a 1-year alignment warranty required to get that promotion discount. Installation and service was in a timely manner. Overall, I was satisfied with my visit.

Awesome!

great service!!!!!!!!! the parts store they used was bad and took way way to long to get the parts to the shop to be installed on the truck. waited over 2 plus hours total on parts .

Anthony and Daryl were very knowledgeable and had great customer service. Daryl even waited for us to pick up pur car after the shop closed on Sat!! Thank you for taking such good care of us. Great experience for a first time customer!!

My first experience with them was great. I needed lug nuts for my wheels as well as swap customs/aftermarket wheels on my vehicle. Correct lug nuts were installed. Their customer service orientation was exciting. If I have to go there again for any type of service they can render me I surely will.

Great customer service

Very good service

I went with 10 minutes to close and they were so helpful and willing to stay until my car was taken care of completely!

Good job

Very good establishment

Great service

Excellent customer service.