Big O Tires

1473 ratings
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Location

2809 Se J St,
Bentonville, AR 72712

Susan

By Susan | 9/6/2019

Employees were very courteous and helpful. We had bad weather that day, ice and snow. I had an appt at 3 but my truck was still outside at 4 and they told customers that walked In that they weren't busy so I'm not sure why mine took so long to get started. I am happy with the tires I got so far but all I have done is drive it home due to weather.

Brooks

By Brooks | 9/6/2019

Anthony helped me with my tire selection was very knowledgeable and friendly. Good guy.

Sam

By Sam | 9/6/2019

Friendly staff, very clean.

anonymous

By anonymous | 9/6/2019

Always feels like I'm doing business with a friend

anonymous

By anonymous | 9/6/2019

Wish they could have finished the job. New tires but no alinement

Ruth

By Ruth | 9/6/2019

These fellas are always very quick, thorough and friendly.

R K Water Operations LLC

By R K Water Operations LLC | 9/6/2019

Good service.

James

By James | 9/6/2019

Great service!

Marlene

By Marlene | 9/6/2019

The people in the store took care of business, but I was very upset about the fact you sent me an email for a 25 dollar cupon then said I couldn't use it because corporate office told you not to allow it! This is why I will not be coming back for oil changes. But you are obligated to still do free tire rotation. I am sure you have plenty of business and I'm just one , but if you do this to several soon people are going to let you know their disappointed view.

Kerry

By Kerry | 9/6/2019

Great service consistently

Rebecca

By Rebecca | 9/6/2019

The only thing that I was not happy about was I needed an air filter and they had to have it delivered from somewhere. They didn't make it clear that they didn't have it there and was having to have it brought to the store. I had my 2 sons and it took quite awhile and they got pretty restless. If I would of known that it wasn't there I would of waited on that part.

Daniel

By Daniel | 9/6/2019

I like the clean store, the staff is friendly and look professional

Suzanne

By Suzanne | 9/6/2019

The agents are very friendly, polite and listen to all questions or concerns. The agents explain in detail all issues that may required additional care. Very satisfied with this store and those who interact with me. Thank you.

anonymous

By anonymous | 9/6/2019

The Big O team replaced a garden tractor tire for me, which is not their normal business (and not much revenue for them), but were courteous and reliable, and certainly helped me out a lot. I'll be back when my car tires need work or replacing.

Mark

By Mark | 9/6/2019

Found the right tires. Bought during the 'Buy 3-Get 1 Free' promotion. I wasn't expecting the purchase of a 1-year alignment warranty required to get that promotion discount. Installation and service was in a timely manner. Overall, I was satisfied with my visit.

Rob

By Rob | 9/6/2019

5 recalled tires replaced under warrantee without any hassle at all despite not being purchased at this store. I wish all warrantee claims were handled as easily and as professionally. Big O took care of all the back-and-forth conversation with the tire manufacturer that can be so frustrating when submitting a warrantee claim.

anonymous

By anonymous | 9/6/2019

great service!!!!!!!!! the parts store they used was bad and took way way to long to get the parts to the shop to be installed on the truck. waited over 2 plus hours total on parts .

anonymous

By anonymous | 9/6/2019

I just had new tires brakes replace the crew did a great job and the feont office was very friendly and professional

anonymous

By anonymous | 5/24/2019

very good service provided

Renae

By Renae | 9/6/2019

The guys even let their tacos get cold to help me out. Very friendly and knowledgeable. I'll be going back.