Location
3052 W. Martin Luther King Jr. Blvd.,
Fayetteville, AR 72704
By Caleb | 9/6/2019
Previous places I had put tires on would hot rod my truck right in front of me and they would take 5 hrs to change 4 tires. I went to Big' o to have my brakes checked. When they treated my truck the way I would and were very friendly I was sold on their service. Because of their good service I choose to purchase tires of which I am very happy with.
By Rebecca Mc | 4/3/2021
They have always taken care of my car and me. My only regret is that I didn't find them sooner.
By Terry | 9/6/2019
Steve greeted me with a smile, was very professional and knowledgeable.
By CTuck | 3/31/2021
The front staff and my mechanic David Harvison were the best and got my car fixed in a very timely manner and the whole process was amazing!
By Joe | 9/6/2019
We'll be back! Friendly service makes for a great experience! Thank you!!
By Joe B | 3/30/2021
Friendly and knowledgeable staff. A lot better that discount tire.
By Arkansas | 9/6/2019
The manager, Glen, was outstanding! He managed his people, physically worked as hard as his people and handled a disgruntled customer like a pro. The customer was upset with having to wait and began cursing. Glen immediately stepped in and politely and professionally explain the situation. Glen offered excellent customer service and while the customer was behaving like a complete fool...Glen was calm and professional. Most importantly he stood up for his employee (who had nothing wrong) and he stood up for all the other customers by keeping the situation calm and professional. I will definitely go back to his store!
By Larry H | 3/29/2021
Great customer service. Called made an appointment. They made sure the tires I wanted were on hand. Got a quote that was accurate and what I paid. They honored my appointment time. I waited in the lobby. They had me out the door in an hour and a half. I checked the tires I purchased with Consumer Reports recommended (Highly Rated) as well as cost comparing them with other tire dealers. Big O was the best price. Highly recommend BIG O.
By Barbara Leimer | 9/6/2019
Very helpful, very patient, payment account and can be time consuming to process the credit card.
By Jay L | 3/29/2021
This location is the cleanest and most efficient that I've experienced. From the lobby to the waiting area to the mechanical bays, it's spotless. The staff is always friendly and helpful.
By Tammy | 9/6/2019
Came for an oil change, was in and out fast. Totally appreciate their professional manner and friendliness.
By Leonard F. | 3/26/2021
Everything went very well,customer service was excellent, I like the tires i purchased,plan on another visit soon.
By Lafayette | 9/6/2019
The employees were really good with my car and I would recommend them to anyone I know who has car issues, they are good
By CB | 3/26/2021
Always excellent service in a very timely manner. I’ve never encountered any problems with anything I’ve had done to my vehicle. Amazing customer service and I would definitely recommend, highly.
By anonymous | 9/6/2019
The guys at Big O are great. Friendly, courteous, and know what they are talking about. They had me in and out fast and they did an excellent job. Daniel the technician, really knows his stuff. Very impressed.
By PhillipER | 3/24/2021
The speed of service and the technicians being extremely helpful and knowledgeable
By Michelle | 9/6/2019
Friendly and helpful!
By Jason T | 3/24/2021
Been coming here for about 2 years. Honestly I have taken my car everywhere you can think of but this is the cleanest location and has the absolute nicest staff. I brought my care in for multiple issues, new spark plugs, new coil packs, new oil pressure sensor, timing sensor & an oil change. I left my care and it was done overnight and well under the price Cadillac quoted me. The car has NEVER RAN BETTER and what keeps me coming back is people like Chase, he knows me and my car by name and by now I know I can trust their recommendations. They are not pushy, just let me know what they recommend and always take care of it within 1 visit. My car honest to goodness runs BETTER than it did when I bought it used in 2015. They will text me if I miss a call and allow me to text them back with what other repairs I may think of that I want to get done. I cant imagine getting any better service and value for my vehicle. I have started having my girlfriend do all her service here too and she is as happy as I am. Thanks Big O, appreciate all you guys do.
By Janice | 9/6/2019
even though i wanted a different brand of tire than what they offered they did order one from somewhere that they could have to put on my car.
By Csoares | 3/24/2021
The guys made it easy to get what I wanted and had a clean waiting area. Pointed out an issue I wouldn't have known about and got it fixed at the same time.. The check out process was fast and way as well.