Big O Tires

I have been to this store multiple times and all has been perfect. This time around there was a major error where my lug nuts were not tighten properly and as I left my wheel fell off and I had to have a tow truck bring me back. I still rate the experience as 5 star as Glen the manager handled every detail with class and professionalism. We all have mistakes or errors, but the recovery from those differ from place to place. This is the second time I have watched (and in this case be part of) and incident where Glen has gone above and beyond to make things work out for everyone. I will continue to use this location for all 3 of my vehicles going forward and appreciate the effort that was made to correct the error.

I had a flat and called about having it replace. The staff was friendly, knowledgeable and when the service was done messaged me. I am appreciative.

These guys are great! They did mess up recording the correct mileage, but that's not a huge deal. The price was fair and the service good. Will be taking my Lexus back to them for all services.

Good tire for the price friendly close location.

Excellent service as always.

I needed to get in and out as quickly as possible. I had a large nail in my tire and the technician found a second! I needed to pick up my son from football practice and asked if they could do the repair quickly. I was in and out within 45 min and I appreciated how fast my tire was repaired.

Fast friendly service

The staff was very helpful. The tires look great! The price is amazing!

service was done within a timely manner. friendly customer service.

All of the staff were very nice. They all seemed to get along very well. Usually when you go to a shop, the employees are in bad moods. Everyone here seemed to enjoy what they do and got me in and out quickly!

I stopped in to get my tires rotated and they were able to get my car in quickly. The waiting room was comfortable and clean and the staff was polite and pleasant to deal with. When I went to get into my car, I was impressed to see the mechanic removing a plastic cover on the steering wheel, leather seat, and floor mat! I am thinking about getting my oil changed here next time since I had such a good experience.

I do not live in the area so that’s why it may not be likely to visit here again. I was very pleased with the service given to me by Big O Tires.

The main reason I haven't gone to a competitor is because of the amazing service I get any time I go see Glenn. He's the reason I've been a customer for 3 to 4 years now. Amazing customer service, I always leave confident that my car has been taken care of

The technicians were highly attentive to me, as a customer. They explained everything, and completed everything in a timely manner, to my satisfaction.

Everyone there at Big O Tires were very helpful and went out of their way to make sure that I wasn't without my vehicle for more than one day. I truly appreciate all the hard work each of them did to ensure my car was working properly.

Was able to drop off They called And completed service

I was pulling a horse trailer with a horse in it and it was over 100 degrees and one of my tires was coming apart I first pulled into WalMart to replace the tire after an hour wait they told me they had no tires. I was told about Big O Tires from customer he told me how to get there. I pulled into the parking lot with my horse and trailer, I went in the store and the young man had just what I needed, but said it would be an hour wait before they could put the tire on my trailer, I replied I have a horse in that trailer and explained what had happened earlier, he then said let me see what I can do he went out to the shop came back told me to pull the trailer up by the bays the gentleman in the back immediately came over and pulled my tire off and put the new one on so that my horse did not have to stand in the heat. I went in and thanked them for all their help I also tried to give the gentleman a tip he said No I was just trying to help you out and do my job. I was so impressed with their services I will go back and buy 3 more new tires for my trailer. Thank you Big O Tires.

They were nice and they told me about an hour for 4 tires I purchased to be mounted. They completed that in that hour time frame they gave.

Good service all around

Very friendly work me in,and made the repair was very friendly service appreciated it.