Big O Tires

Staff very friendly and provided excellent customer service. Have been using Big O for all my auto needs for some time now and have been very satisfied with their commitment to customer service

Ease of service

The job gets done right and it gets done quick! Great service! Take your cars here!

Got in the same day and done quickly.

Quick, Friendly, Helpful, Reasonable. Everything you could ask for!

Great customer service

I purchased my Cadillac used and it had custom wheels and tires, great! But it has been a never ending mess trying to get shops to deal with larger wheels and tire sizes. Wal-Mart wont touch them, all other local shops wont touch them bc for warranty issues they cant since its not the size that comes OEM on the car, which I understand to an extent. Found Big-O tires and on the first visit dealt with Kurt. Great guy, laid back, made some small talk, cracked a joke or two and really just made me feel at home. They always answer the phone, tell me to come in whenever I want and literally get me helped within 30 seconds of showing up, first visit they replaced a horrible tire problem I had and rebalanced the wheel, drove like a dream. Second visit I spoke with Brandon on the phone then again Kurt and Brandon in person when I arrived. This time I was getting 2 new fronts put on, and asked them to check a few things. They called me back soon and explained to me how off my alignment was and that is why I was having tire issues. They aligned my car, put 2 new tires on, reset my TPS light, and cleaned the INSIDE OF MY CHROME WHEELS FOR ME. Which chrome tends to flake off and get loose, and that small small small gap of exposed metal with no chrome will leak air, so they took the tires off, cleaned my wheels (the INSIDE mind you) at no charge, and applied bead seal. Got me back on the road in a few hours and the car literally drives better then it did when I got it used from the dealer. A+ and I even asked them how recently they opened since I have never had such good service locally in a few years. They opened in June 2017 and I have only gone there since my first vist and will continue to go there well into the future. Also for 2 new tires (very large street tires) and an alignment, hell it was $200 LESS then I thought it would be. They dont price gouge here, they do honest good work for a fair cost. You wont be sorry.

As a "little old lady" I have been treated dismissively in other repair establishments from time to time. All of your people were respectful and very professional, which was greatly appreciated. Also, I mentioned a recent experience braking for a deer and had a question about my braking system. One of your people did a great job answering the question. His kindness made my day better./ In the survey I did not give a 10 for recommending Big O in the next 30 days because I don't usually randomly tell people they need to go to car repair places. However, if someone mentions they need to go, I would definitely suggest Big O.

Best in town and my preferred location

Got my truck fixed before I broke my engine even tho they said once they put oil but went back and they never did. Not the first time they don’t put oil on a oil change but it’s all be free

Very friendly and helpful staff!

The employees they’re nice and easy to ask questions.

I had a great, quick experince when I visited BigOtire. I will certainly be back.

The staff was very friendly and efficient. I scheduled an appointment late in he day on Tuesday. I called the location to verify availability of the tires and spoke with a very nice lady who checked inventory so that I could purchase tires the following morning. She had well communicated the information so that when I checked in, all was in order. The waiting area was clean and comfortable. I was kept informed of the service progress. The prices were comparable to other places. The staff, however, is the best asset of his location. Very nice and friendly customer service.

Good service nice job I am happy!

Great communication and they found a way to save me some money on the repairs I needed done.

The woman from California of course I'm going to leave a great review you guys were awsome very sweet great service and Zack your a little cutie

I was impress how well and smoothly everything went. I was very satisfied.

A gentleman helped me out when I was in a bind. My lawnmower tire had popped, so he installed a tube I bought for me. I know he didn't have to help me out and it wasn't something you all were going to make a lot of money off of me for ... but it literally saved me so much time/frustration/hassle I am very grateful. I will come back when I need tires. Thank you!

Great service helped me out a lot