Big O Tires

I went in for an oil change appointment and asked if the tires could be checked. I appreciated the explanation of the status of the tires. (Still not real sure about tire wear.) I also appreciated that I was advised to replace only two tires, instead of the young man trying to up sell me to four tires. Thank you, thank you. Thanks also for the ride home and back to Big O to pick up my truck. Driver was extremely nice and great to talk with.

Big O Tires provided a free service to engrave the catalytic converter of my vehicle with its vin number. Thank you!

I was looking for a place to do an oil change, i called and they took me in even though I was going in at 4:40 pm. BRAULIO gave me excellent customer service. He informed me of everything that was been done to my car and what I needed. He even gave me information regarding my tires and when your store has sales. I belong to a club of cuponers and I posted my my experience and your oil change price. It was LIKED by close to a hundred members. I give your team a HIGH FIVE FOR SERVICE AND PRICE. Thank you very much

Friendly

The service was quick. I did not have an appointment, but was able to walk in and get immediate service. THANK YOU!!!! I appreciated the explanation (in terms I could understand) I received about what was wrong. P.S. The popcorn was great.

They did a great job

A HUGE thank you to all the guys working March 8th at around 1:30pm. My regret is not getting the gentleman's name at the front counter. We came in to buy 4 new tires, and told them we would be back Saturday to have them installed. I was asked if we were in a hurry that day and I replied I had an appointment at 3:00. He said, "no problem, I can get you out way before then."� AND HE DID! Thanks to him, Richy and Joe for the quickest tire install ever. I was so thankful. It just reminds me why I always come back here. Great guys and service.

The Manager Robert Sprouse was very professional and friendly. He made me feel important.

Everyone was very professional and friendly starting with my call in for an appointment and through the entire process. I was informed of different services, but wasn't pressured in any way to get them. My brakes are working great and my A.C. is running much cooler. I will be a repeat customer!

Muy amables y muy disponible todo el personal Especialmente el joven que puso las llantas dijo que había tiempo para ponerlas el mismo día ya que era domingo y faltaba una hora para cerrar Las pusieron y el lunes regresamos para rotación

I already left positive feedback on your Facebook page. My situation was a little different. It had been 4 years since I purchased my tires. Big O stepped right up and handled for me with no charges.

Professional and communicated clearly all the information. No surprises.

Great customer service and attention to my vehicle I appreciate your service and will continue to be a customer. Thank You and your staff for your services and dedication. (As per question #3 none were offered to me and probably it was due cause all of your staff were quite busy assisting other customers and that is understandable; Thank you.)

They always let me know of any problems , give me an estimate and fix it

I come to Big-O in Yuma for everything. The staff is very friendly and are knowledgeable and they make sure that I leave happy. The thing I like most is that I don't feel like they are trying to sell me services I don't need. I trust the team that works there and will continue to bring my vehicles in. Thank you

I truly loved their friendliness and explanations for what I was getting.

Braulio is a great worker and salesman, but more than that he knows how to establish a relationship with his customers and you don't see that too often these days. There was a long wait, but Braulio made the experience way better when he offered me popcorn! Other than that his co-worker that works next to him is also a very pleasant guy! Good job BIG O TIRES on hiring someone like Braulio, he is a leader and someone to be followed as an example.

Nelson and Marvin Reyes were exceptional service team members

The person who worked on my car, I think his name was Chewy, I had two bad tires on the front from towing behind my motorhome and had to go back the next day to rotate the front tires and put them on the back which got rid of the problem I was having with the car, everything went well with the test drive and I went back to my motorhome, thanks to Chesy.

My service writer was very knowledgeable and explained everything that needed repairs and or replacement. He showed me the waiting room, the bathrooms, and offered coffee, water and cookies. The waiting room was very comfortable and clean. My service writer kept me up to speed on all the services provided.