Big O Tires

I was not happy when I drove away and my hands turned black. Your tech must of had dirty hands

service is quick and courteous, polite mangers

Solid!

Good

My ONLY complaint first: When I called to schedule an appointment Friday morning I was told there were none available. I asked about Saturday & was told basically the same thing. Since I had to go to Vegas EARLY Monday the fella I talked with (NO, I didn't get his name!) said to come in between 7:15 & 7:30 Saturday morning & they would work me in "first come, first served". I arrived @ 7:30 to see the hours on the door - OPEN 8:00. Someone was in the store, but they didn't open the doors till about 7:50. Others had arrived & got in the door before me! I waited my turn until Steve asked how he could help me. From then on, all was good. Steve was apologetic that I'd been incorrectly told to come in when I was. He found my files (under my DECEASED husband, Eddie Nastri's name. You might correct that?) Although I was not FIRST, my car was serviced in a "timely" manner. Steve pointed out an eventual need for repair & did NOT push me to do it NOW! Thank you very much. My cars have been coming to your store for many years. I come back because I appreciate your prices & service. Will continue to do so. NOTE: I do NOT agree to the following statement - By submitting your feedback, you grant the requestor the right to use your response for advertising or promotional purposes, including publishing or sharing the response with others. You give not way to say NO! This I don't like

I have been a customer for over 6 years now, and the guys are very reliable and friendly. the vendors on the other hand have a bit to be desired. having a major snafu right now with one of your vendors trying to get a part that is simple to get in my mind, but they either didn't order the part, saying that big o never ordered it from them to begin with, or they just plain forgot to order it. I am still waiting for the part, and it's been at least 2 weeks now. I know the part was ordered by big o because I was standing right there when cody ordered it.

I had a tire and it had been losing air for some time and I just kept filling it every 2 days. When I would go by the store they are always so busy that I just kept putting it off. Then one Sat. I looked on the web. and saw that they were only open till 3:00pm. I called them at 2:25 and was told to bring it in!I live but 3 min. away and at 2:30 they drove my car in and by 2:55 I was on my way home again! Really great job by Codie & crew!!

brought my 01 Tahoe in this morning because the indicator light said to change engine oil. we had changed it only 500 miles ago so knew this wasn't right. someone had forgotten to reset the sensor. well after a few moments and 3 technicians, we got the problem resolved. this is why I like going to big o, you never know what's going to happen next when it comes to my vehicles. lol

Good service

The person at the is new and needs better training. She does not quite know what she is doing yet. Who ever did the tire rotation needs to pay better attention to details such as hub caps replaced properly. The visit on Friday Den 6 2019 was below normal standards of your store.

I only wanted my tires Rotated & to find the reason for my steering wheel shaking at higher speeds. Found out I need the wheel pads not Balancing and was charged for that! When I use to bring in my Highlander in I always got an oil change & tires rotated at a descent price! But now that I have a Nissan Murano & I needed the higher oil weight than what I use to get for the Highlander- The guy figured I needed the whole Tire Rotation & Balancing Package which I found out later I did Not! Just rotating is all I needed! Disappointed with that!

GOOD SERVICE.APPRECIATED

I was promptly greeted, told them of my issue, a low pressure tire, was told it would about 15 minutes to get it into the bay, it was and another 30 minutes to fix, hopefully. It was fixed in 30 minutes. I paid 15 dollars and I feel that it was a good price.

I was quite pleased with my experience with Big O. It was my first time and won't be my last. Keep up the good work

Overall ok. Had to wait about 1 1/2 hours to get a tire checked out!!!! This is a very busy store. Perhaps they need to get a bigger building and hire more tire repair people.

Great service. Long wait. Great service. Long wait.

Very helpful was able to get me on the road quickly and efficiently.

I was not happy when I drove away and my hands turned black. Your tech must of had dirty hands

I had a small gitch on service but staff was very on top of attempting to fix problem

I had a small gitch on service but staff was very on top of attempting to fix problem