Big O Tires

We have been taking our vehicles to Big O in Sun City since we moved here 6 years ago. The staff is always friendly, always helpful, and always willing to take time to answer questions. Work is always done in and timely manner, and they always call to tell us what they found wrong before they proceed with any work needed. We will definitely continue to take our vehicles here! Keep up the great work, Big O!

David and his team did a great job helping me out...Thanks you guys!!

The fine folks here set the gold standard for professionalism and committment to excellence.

Nice

They came to charge my battery so I can start my car and then replace my battery at your location In short order. Friendly and courteous.would recommend them to folks that I know.

We were at your store about 3 weeks ago. I was very nervous about having my car repaired because I had no idea what was wrong with it. The moment my wife and I walked thru the door Bruce put us at ease. He explained the process of what needed to be done and exactly how much it was going to cost. I would recommend this Big o to anyone. The best customer service I have seen in years. Thank you so much

This is a great place to do business! As a long time "car guy" I really appreciate the way these folks go out of their way to see that whatever service they perform is done correctly. No surprises, no disappointments. This one is a true gem. Thank you very much.

Professional, Fast Service and Top Quality products. My Van is Happy and I am Happy. Great bunch of People that run all day long like a NASCAR pit crew.

It was 3:00 on a Monday afternoon looks like there not buzy I think I got lucky for a quick flat repair. They start right away but I don't leave till 4:15 I never saw a tire guy walk that slow I will give Bruce the owner and that store a long break from my business

We have been taking our vehicles to Big O in Sun City since we moved here 6 years ago. The staff is always friendly, always helpful, and always willing to take time to answer questions. Work is always done in and timely manner, and they always call to tell us what they found wrong before they proceed with any work needed. We will definitely continue to take our vehicles here! Keep up the great work, Big O!

The worst service ever. I had a 10am appt. Was told 1 1/2 hrs to do front brakes and brake fluid. So I went to lunch. Came back n hr later and was told he just started to work on it. He just got done with the 9:30 appt. Then they tell me it'll b 2 1/2 hrs til it's done. I've already been there an hr. If I was told it would b this long I would have gotten a ride home and come back. After 3 1/2 hrs later it finally got done. They are very slow, lie to you and don't care. One of the customer service guys told me about 2 1/2 hrs into all this. I told you 2 1/2 hrs. I don't care I'm going to lunch. They must really take advantage of the retired people in that area. Pretty bad they won't let you leave 0 star rating. Can't submit without rating

The fine folks here set the gold standard for professionalism and committment to excellence.

Flatout Big O Tires is the biggest rip-off company there is. Do not buy tires from franchised companies they do not want to warranty their products and they definitely don't want to do anything for free even though it's a warranty. They will always try and make money off their warranty work and in my case they won't even warranty a Big O Tire brand without original paperwork because they're a franchise company. I have in my hand the original invoice number the original date the store number but they still won't be the warranty. Thumbs down on Big O Tires do not waste your money with these fools

They came to charge my battery so I can start my car and then replace my battery at your location In short order. Friendly and courteous.would recommend them to folks that I know.

This is a great place to do business! As a long time "car guy" I really appreciate the way these folks go out of their way to see that whatever service they perform is done correctly. No surprises, no disappointments. This one is a true gem. Thank you very much.

I am a midget Sorry - I am having difficulty letting go of my disappointment because I put so much thought into thanking Big O tires and it was taken away from me . I wrote a $100 thank you note which was a gratuity to the company for their service and then this happened —— I told the front desk guy I had a gratuity for the foreman. I went outside to remove my pedal extenders on my car so the average height mechanic could do an oil change. As I was outside - the front desk guy came out to offer his help (bs) and BTW he says “ you had a gratuity?” I can take it for you . I was too trusting and I gave him the thank you note card with $100 cash ! He tells me inside the building he will buy the guys pizza !!! $100 of pizza ! What an insult to the mechanics . I went back to Big O later that afternoon to give the mechanic who actually changed my oil $50 and I left . $150 of cash gratuity and one guy who ruined the day for me. $100 of pizza - what an insult . $150.gratuity in total . Disappointing experience I have to let go

I don't plan on returning