Big O Tires

Staff went above and beyond to figure out the issue I was having with my car.

The service reps know me already since I go there quite a bit. Friendly and clean. Answers all my questions and issues.

Buszzzzz but good work I like them very much.

Service used to be great but then it declined but now new management as return the service experience to a high level again. Thanks so much

Wonderful! Fast! Accurate and polite. Thank you!

They were very honest in what I could expect as a walk in customer. They did a complete and great job.

One of the service writers actually remembered my full name even though I haven't been in there in months. All team members are friendly and knowledgeable. Never charged for unneeded work, noone ever tries to push for non-necessities.

Customer service, associates were very knowledgeable about the products. Associates were very friendly, curious, and helpful. Asked if there was anything else they could do to help me, offered cold water, and was an Absolute pleasure to work with. Associate "Fluffy" was who took great care of my vehicle, made sure everything correct and fit Perfectly. Kudos to your team.

My family and I were on our way back from San Diego to Phoenix when we experienced a flat. We were a bit panicked because we needed to pick up our dog that was boarded in Phoenix by 5 due to the holiday. Rob and the entire staff were so quick and kind to help us out and get us back on the road. They even gave us a ride to get something to eat while we waited for the car because my kids hadn't eaten lunch yet. We really appreciate the excellent customer service and the way we were treated.

several days before my purchase I asked about pricing and was given a full print out for all charges and shown the tire I was buying, so there were no hiden fees. Just about the only shop that did that.

Very efficient on getting the work done and good communication from staff.

Fast courteous service. Tech knew what he was doing.

The staff got my vehicle in quickly and did the service in a timely manner.

Alway fast quality service, goes above and beyond with checks on vehicle

VERY HELPFUL STAFF WENT ABOVE THEIR DUTIES AND HELP ME OUT

I dropped in with a failing battery and it was replaced in a timely manner.

Great service. Got balance and rotation due to vibration. Problem is fixed

The only thing is they spell my name wrong, it is TONI not TONY.

The took good care of my needs

Informative, friendly even with pandemic precautions maintained, clean environment, answered questions