Big O Tires

I dropped my car off and they fixed the flat tire. No issues.

Chet Hansen was awesome, very friendly to everyone that came in and helpful. Communicated clearly and generally just a great experience due to his customer service skills!

Service done quickly, lug nuts torqued to specs,priced exactly per coupon. l'm very satisfied

Chet was very helpful. He was quick at helping me. He kept me updated on my truck and he is always so kind a is great at taking care of me. He was even very patient and polite with the lady that insisted that her window was on a chain.

great job and service

Chet Hansen treats us well. He is kind,quick, helpful, gives use a great deal and advice.

Excellent service. All the people that I interacted with were very courteous.

great Job

Josh took good care of me and all employees presented themselves well! Had a little confusion over getting the right tire and rim, but worked out well. I feel Josh and the employees went above and beyond the call of duty to meet my needs!

Customer service was quick and easy. They got our tie rods and tires done a day earlier than expected. The alignment is still a little off but they were happy to get me in to take care of it.

Good Job Thanks

Great service, polite and easy to work with.

The location was extremely busy. I was given regular updates on progress which I appreciate.

Very easy check-in process. Friendly and helpful staff.

Sam is a rude person needs to learn how to treat customers not to treat people as if we are asking for a hand out we are paying customers requesting service for our vehicle for a price. As for the alignment technicians are awesome.

I am in my late 80s and needed a lot of help. I visited with them first and then went to run to some other stores. I went back, with reading material in hand, but the wait was not too long and the area that I was in was clean, and only one other person was seated not near me and she was studying. At my request, they quickly turned off the TV and we both appreciated this.

The guy that waited on me was anything but friendly. Talked down to me.

i did not have an appointment and had 4 new tires installed in about 1/2 hour!

This visit was to correct some problems tied to a recent prior visit. Alignment usually take more than 10 minutes. This one didn't. The steering wheel was 3 inches off center. The printout had mostly red spec boxes indicating adjustments were not correct. One wheel weight fell of in my driveway when I washed the slimy slick stuff off the tires. One rim has a full circle scrape from the tire machine sliding a balance weight all the way around while removing the old tire. The tire mechanic may not even realize he did it. I was charged for nitrogen after I declined it at the time of writing the sale up. At this visit I was credited that charge. The alignment was redone. The tires all got rebalanced. I did not persue a correction of the scratched rim. All of the employees were very polite and stepped right up to the plate. I am a retired mechanic that ran a Police department shop for years. I know things happen.

I was greeted quickly. The people working there were friendly and were quick to answer my questions. They were able to get started right away on my car and it was a quick service. They were able to use the free rotation coupon as well which I was very happy about. Thanks Big O!